Search found 387 matches

by rob hollinger
Fri Aug 01, 2014 8:04 am
Forum: Flare's General Discussion
Topic: Variables undefined in TOC titles
Replies: 4
Views: 1904

Re: Variables undefined in TOC titles

The correct syntax for variables in a TOC is:
[%=VariableSet.VariableName%]

This can be seen by dragging a topic that contains a variable in the heading into the TOC.

Here is a topic in the help that explains it:
http://webhelp.madcapsoftware.com/flare ... nually.htm
by rob hollinger
Mon Jul 14, 2014 1:04 pm
Forum: Flare's General Discussion
Topic: Flare Version 10.2 Update and HTML 5 TOC
Replies: 2
Views: 1028

Re: Flare Version 10.2 Update and HTML 5 TOC

10.2 honors the line-height property now. This is generally set in the Navigation Panel Item > Block elements In the skin, if you have 0 or 1 it will set those line heights. If you want default values, please set the dropdown to "Default" and be sure to refresh any previews to see the corr...
by rob hollinger
Mon Jul 14, 2014 12:47 pm
Forum: Getting Started and Installation Issues
Topic: Flare 10.2 download
Replies: 5
Views: 4462

Re: Flare 10.2 download

Please ask Sales or Customer Service for the download links to any version of our software.
sales@madcapsoftware.com
customerservice@madcapsoftware.com
by rob hollinger
Mon Jul 14, 2014 12:33 pm
Forum: Flare's General Discussion
Topic: Upgrade Flare 10.2 possible malware?
Replies: 7
Views: 3546

Re: Upgrade Flare 10.2 possible malware?

It is a false positive. It seems to happen with all Setup.exe files moving them from a network source or downloading the exe from the web. We have attempted to contact AVAST and wait for their response. We extensively test for any malware/virus issues prior to every release as part of our QA process...
by rob hollinger
Fri Jul 11, 2014 9:15 am
Forum: Flare's General Discussion
Topic: Flare v12 documentation and intro videos
Replies: 21
Views: 159466

Re: Anyone know how to download all the Flare v10 documentation?

We have now added a new download link to the PDF Guides topic in Flare's online help that includes all the PDF files in a single download link.

http://webhelp.madcapsoftware.com/flare ... Guides.htm

Again, thank you for the suggestions.
by rob hollinger
Fri Jul 11, 2014 9:11 am
Forum: Web-based Outputs
Topic: Security vulnerability over allowing StartTopic to load exte
Replies: 22
Views: 9197

Re: Security vulnerability over allowing StartTopic to load exte

Here are the ways to prevent the use of external websites within WebHelp and HTML5 outputs in Flare 10.x This requires hand patching MadCapDefault.js in both cases. Both Targets MUST have "Condense JavaScript files" disabled. This option is found on the Performance tab of each target type....
by rob hollinger
Thu Jul 10, 2014 10:52 am
Forum: Flare's General Discussion
Topic: Windows zipping function versus Flare zipping
Replies: 7
Views: 2607

Re: Windows zipping function versus Flare zipping

Flare Zip will only contain the Project file, Content folder and Project Folder. Folders that are local to users and should not be included in back ups: Project\Users Output Analyzer *Source Control (older projects) Output folders can contain each uses output * each target. This folder can become ve...
by rob hollinger
Thu Jun 26, 2014 12:20 pm
Forum: Flare's General Discussion
Topic: Error 10083: path, file name, or both are too long
Replies: 14
Views: 5159

Re: Error 10083: path, file name, or both are too long

Marjorie,
This is a current feature request and I invite you to add more to it by requesting it via this link:
https://www.madcapsoftware.com/feedback ... quest.aspx

Hopefully in a future version of Flare we can figure something out with regard to these folders currently required to build.
by rob hollinger
Tue Jun 24, 2014 10:00 am
Forum: Flare's General Discussion
Topic: Flare 10.x - Some recent observations
Replies: 6
Views: 1904

Re: Flare 10.x - Some recent observations

The Length Dialog -
It will write the correct digits to the CSS or Topic etc.
It does not display anything below 0 when launched with an existing value below 0.
by rob hollinger
Tue Jun 24, 2014 9:57 am
Forum: Flare's General Discussion
Topic: Flare 10.x - Some recent observations
Replies: 6
Views: 1904

Re: Flare 10.x - Some recent observations

Split Screen issue. I have seen issues if the topic contains comments or items that are hidden in the XML editor but visible in the Text editor. The highlighting does not take into account for the extra spacing etc. Highlight two words split by a single space in the XML editor - In the Text editor, ...
by rob hollinger
Tue Jun 24, 2014 9:46 am
Forum: Flare's General Discussion
Topic: Error 10083: path, file name, or both are too long
Replies: 14
Views: 5159

Re: Error 10083: path, file name, or both are too long

The following come into play when facing these types of errors:

These are added to the over all length of the path when building for both the Output folder and the Temporary folder:
\Output\NAME\HTML5
\Output\NAME\Temporary\HTML5

[Output]\[Your Name]\[Target Name]
by rob hollinger
Tue Jun 24, 2014 9:31 am
Forum: Flare's General Discussion
Topic: Regular expression support in Replace function
Replies: 9
Views: 4162

Re: Regular expression support in Replace function

Back Reference support has been added in Flare V10. Here is an example Find and Replace using Regular Expressions to find a specific style and replace it with a different style while maintaining the content between the tags. Regular Expression to find all <p class=”more”> tags and its closing ta...
by rob hollinger
Thu Jun 12, 2014 2:20 pm
Forum: Capture's General Discussion
Topic: Okay... I am really starting to love MadCap Capture
Replies: 14
Views: 9033

Re: Okay... I am really starting to love MadCap Capture

Capture will have a new release when Mimic is released.
Obviously with each release our goals are to improve all products.
by rob hollinger
Tue Jun 03, 2014 2:40 pm
Forum: Flare's General Discussion
Topic: Image Map - Edit Blue Border
Replies: 6
Views: 2890

Re: Image Map - Edit Blue Border

Open the output in any browser and press F12 to open the developer tools. Inspect the link to see where the border is coming from. I have seen where browsers will add these borders when clicking on any elements (IE). Attach the CSS and Image to a response and we can take a look at the code to see if...
by rob hollinger
Tue Jun 03, 2014 2:30 pm
Forum: Styles, Stylesheets and XML
Topic: "Related Topic" popup changed with version 10?
Replies: 12
Views: 4590

Re: "Related Topic" popup changed with version 10?

In Flare V9 and Flare V10 there are 2 stylesheets provided with each of the New Project templates.
In the HTML5 target, point it at the 'Modern.css' and it will show the white popup when clicking the control.

To control these use the MadCap|HelpControlMenu style in the CSS.
by rob hollinger
Wed May 28, 2014 8:03 am
Forum: Flare's General Discussion
Topic: Flare v12 documentation and intro videos
Replies: 21
Views: 159466

Re: Anyone know how to download all the Flare v10 documentation?

Topic has been pinned.
We will look at ways of making it easier to download each file or all files with the next release.
by rob hollinger
Fri May 23, 2014 1:51 pm
Forum: Flare's General Discussion
Topic: Flare v12 documentation and intro videos
Replies: 21
Views: 159466

Re: Anyone know how to download all the Flare v10 documentation?

In the future, please feel free to contact us and ask for stuff like this. We'd be happy to create a single file download to make it easier in the future.
Here is a zip file with all the docs

http://ts.madcapsoftware.com/Downloads/ ... 0_Docs.zip
by rob hollinger
Wed May 21, 2014 8:23 am
Forum: Mimic's General Discussion
Topic: Script error when accessing help files
Replies: 9
Views: 7745

Re: Script error when accessing help files

This issue has been addressed in Mimic 7 with an update. To get the Update, Open Mimic and if not prompted for the update Click Help > Check for Updates Follow the instructions to install the update. If you cannot access the update through the software please download it from here and run the exe wh...
by rob hollinger
Thu May 15, 2014 7:43 am
Forum: Mimic's General Discussion
Topic: Script error when accessing help files
Replies: 9
Views: 7745

Re: Script error when accessing help files

The Help files located within the software are displayed using IE controls. The script errors are caused by the recent windows update (installing IE11). For the time being to avoid the errors, please turn off the help in the application and use the online help located in the links below. In the ribb...
by rob hollinger
Fri May 02, 2014 10:37 am
Forum: Flare's General Discussion
Topic: Project template confusion
Replies: 3
Views: 1151

Re: Project template confusion

Thank you for bringing this up Craig.

I have alerted our Web Team and they will make a change to avoid confusion in the future.

The Project Templates are installed with Flare and available in the "Start New Project Wizard"
by rob hollinger
Fri Apr 11, 2014 10:29 am
Forum: Source Control
Topic: Flare 10 and subversion: slow check-in, check-out, sync
Replies: 17
Views: 13311

Re: Flare 10 and subversion: slow check-in, check-out, sync

This issue has been addressed in the Flare 10.1 update. The update is a full install that will un-install the current V10 and install V10.1 To install open Flare V10 Click Help > Check for updates Or download the latest version from the MadCap website. Release notes: http://kb.madcapsoftware.com/#Fl...
by rob hollinger
Fri Mar 14, 2014 10:18 am
Forum: Web-based Outputs
Topic: Set Flare V10 Home button in HTML5 Responsive Output?
Replies: 6
Views: 3366

Re: Set Flare V10 Home button in HTML5 Responsive Output?

If you open the Contents, Index, Glossary, etc, then click the Home button, you are returned to the home of the navigation page.
by rob hollinger
Fri Mar 14, 2014 10:15 am
Forum: Flare's General Discussion
Topic: Clicking tab floats page
Replies: 8
Views: 2974

Re: Clicking tab floats page

Possible something in your mouse settings?
Check click speeds, ClickLock, etc.
by rob hollinger
Fri Mar 14, 2014 10:03 am
Forum: Flare's General Discussion
Topic: Cannot add toolbar icon image
Replies: 2
Views: 1525

Re: Cannot add toolbar icon image

Hello Gary,
There is an issue with adding images to the skin if the images are located in the project.
Move the images outside of the project, then add them to the skin.