Search found 3925 matches

by RamonS
Tue Jan 16, 2018 4:53 pm
Forum: Central's General Discussion
Topic: Reseller Madcap products in the Netherlands
Replies: 2
Views: 3032

Re: Reseller Madcap products in the Netherlands

MadCap has resellers listed here:
https://www.madcapsoftware.com/company/ ... -partners/

For Netherlands

INSTRKTIV
Winsstraße 15
10405 Berlin
Tel: +49 (0) 176 43444962
www.instrktiv.com
by RamonS
Fri Jan 12, 2018 1:04 pm
Forum: Flare's General Discussion
Topic: different layout when browser is minimized/maximized
Replies: 5
Views: 2239

Re: different layout when browser is minimized/maximized

That is what responsive HTML is supposed to do. There are settings to determine at what width of the window it cuts over from normal to a more compact view....but I forgot where that is and don't have Flare at hand at the moment.
by RamonS
Thu Jan 11, 2018 12:15 pm
Forum: Flare's General Discussion
Topic: Creating an in-house Flare User Group
Replies: 3
Views: 1399

Re: Creating an in-house Flare User Group

My suggestions is to have folks take a look at the online courses from MadCap. What might work is buddying up, pair a seasoned writer who has a leg up with Flare with someone who is new to this. In regards to sharing information and discussions, use Teams or Slack or a tool like that. Also, a wiki o...
by RamonS
Wed Jan 10, 2018 10:48 am
Forum: Flare's General Discussion
Topic: Annoying error message: "MadCap has stopped working"
Replies: 7
Views: 2965

Re: Annoying error message: "MadCap has stopped working"

Still, there seems to be something to 4.7.1 that causes previously working applications to fail.
Right, "Microsoft Inside."
by RamonS
Wed Jan 10, 2018 5:39 am
Forum: MadCap Lingo General Discussion
Topic: Path too long on new operating systems
Replies: 1
Views: 2374

Re: Path too long on new operating systems

This is a Windows limitation stemming from the DOS days and applies to all versions on Windows. There is nothing Lingo can do. Win 10 and Server 2016 are different beasts, so what works on Win 10 might not work the same way or at all on 2016. Since you confirmed that Win 10 doesn't have that problem...
by RamonS
Wed Jan 10, 2018 5:32 am
Forum: Flare's General Discussion
Topic: Annoying error message: "MadCap has stopped working"
Replies: 7
Views: 2965

Re: Annoying error message: "MadCap has stopped working"

The latest version is 4.7.1 and it broke some stuff for me. You may want to look if 4.7.1 is installed and remove it.
by RamonS
Wed Jan 10, 2018 5:31 am
Forum: Web-based Outputs
Topic: Web Published output as an exe
Replies: 13
Views: 4794

Re: Web Published output as an exe

My suggestion then is to roll your own. What you need is an executable that contains a fairly recent browser engine and a means to display HTML files, execute JavaScript, and process parameters passed to it so that you can make context sensitive help calls. That is a development task for which I sug...
by RamonS
Tue Jan 09, 2018 5:50 am
Forum: Web-based Outputs
Topic: Web Published output as an exe
Replies: 13
Views: 4794

Re: Web Published output as an exe

Thanks for clearing things up. In that case, you may want to look at an entirely different approach. You essentially want to retain control over the content because it is important that the content follows specific rules. Dropping some HTML files on some server you have no control over opens the doo...
by RamonS
Mon Jan 08, 2018 5:05 am
Forum: Web-based Outputs
Topic: Web Published output as an exe
Replies: 13
Views: 4794

Re: Web Published output as an exe

Actually scene is like this, 1. I will put project in svn. 2. Technical team will pass it with the customer build from svn only. 3. Customer will press F1, on clicking the F1 the respective page(of my project) will appear. Will everything work after ziping the project ? Out of the box with no furth...
by RamonS
Sat Jan 06, 2018 1:09 pm
Forum: Web-based Outputs
Topic: Web Published output as an exe
Replies: 13
Views: 4794

Re: Web Published output as an exe

You can package the output any way you want, but in the end it either needs to be shipped to the customer as WebHelp or deployed to production servers as WebHelp. Otherwise customers will not be able to consume the content. Packing it as zip archive or any other format will essentially only keep you...
by RamonS
Thu Jan 04, 2018 12:24 pm
Forum: Flare's General Discussion
Topic: Has Madcap announced end of support for Flare 12?
Replies: 2
Views: 1565

Re: Has Madcap announced end of support for Flare 12?

As to what kind of support you are asking for? Support on how to use F12 or bug fixes? In either case, you better ask MadCap directly. While some from MadCap frequent these forums, they are peer to peer forums and most if not all of us are not in a position to speak on behalf of MadCap.
by RamonS
Thu Jan 04, 2018 5:52 am
Forum: Web-based Outputs
Topic: Web Published output as an exe
Replies: 13
Views: 4794

Re: Web Published output as an exe

What is the concern of folks making changes? That is the point of a shared source repository. You should also keep the sources in source control and not the compiled output. As far as your problem is concerned, Flare as a means to zip a project. You could submit the zip archive rather than the sourc...
by RamonS
Thu Dec 21, 2017 5:08 pm
Forum: Flare's General Discussion
Topic: Ho Ho Ho
Replies: 4
Views: 2659

Re: Ho Ho Ho

Thank you very much...and the same to you! Christmas and New Year's Greetings from Australia bring back childhood memories. We used to listen to the radio when they had the reporter talk about the awesome parties the Australians have at the beach....while we were freezing our limbs off. Lucky you......
by RamonS
Wed Dec 20, 2017 11:38 am
Forum: Printed Documentation Targets
Topic: Build target failed
Replies: 2
Views: 1538

Re: Build target failed

Do you mean it is empty? If it isn't empty then the error thrown is accurate. Try setting proper permissions on that folder, run Flare as Admin, and check for any other processes that may have a paw on that folder, such as antivirus.
by RamonS
Wed Dec 20, 2017 11:35 am
Forum: Flare's General Discussion
Topic: Four Flare anomalies
Replies: 11
Views: 4287

Re: Four Flare anomalies

@Feebeegeebee - I see that annoying behavior with plenty other apps. It is not specific to Flare, might even be a Windows bug.
by RamonS
Tue Dec 19, 2017 1:42 pm
Forum: Flare's General Discussion
Topic: Four Flare anomalies
Replies: 11
Views: 4287

Re: Four Flare anomalies

We might want to file bug reports for these issues if not already done. Only listing them here won't do much.
by RamonS
Tue Dec 19, 2017 5:19 am
Forum: Web-based Outputs
Topic: Constrain Full size images
Replies: 1
Views: 962

Re: Constrain Full size images

Any chance to resize the original image? I don't know the circumstances, but full size screenshots are often avoidable and typically add more confusion than they help. Different story if this is about construction plans or such, can't cut half of those off. If you want to restrict the size and still...
by RamonS
Tue Dec 19, 2017 5:12 am
Forum: Flare's General Discussion
Topic: Four Flare anomalies
Replies: 11
Views: 4287

Re: Four Flare anomalies

Enter an index key word for a topic and click save...doesn't save anything. You need to put focus back to the topic tab and then save. What else would I want to save than the currently worked on topic in this context? Wildly annoying.
by RamonS
Thu Dec 14, 2017 4:50 am
Forum: Flare's General Discussion
Topic: HTML/PHP Feedback form: Email Submit
Replies: 13
Views: 32383

Re: HTML/PHP Feedback form: Email Submit

Sorry for the basic questions, but did you create the PHP code file in Notepad and then save it in the Scripts folder of your Flare project? If yes, where do you insert the PHP script in your master page? Was it in the header or closer to your HTML? Also, in the PHP code you used, what are the vari...
by RamonS
Mon Dec 11, 2017 4:35 pm
Forum: Getting Started and Installation Issues
Topic: Flare installer seen as malware
Replies: 1
Views: 2535

Re: Flare installer seen as malware

It happened before that an overeager virus scanner flagged the MadCap install. It is not unique to MadCap or the antivirus you are using. All AV applications are a bit wonky, some more than others. You can submit the executable to the AV vendor for analysis and whitelisting. They are the ones who ne...
by RamonS
Thu Dec 07, 2017 4:50 am
Forum: Microsoft CHM Help
Topic: Any way AT ALL to exclude a topic from search?
Replies: 8
Views: 6105

Re: Any way AT ALL to exclude a topic from search?

We are really confident that the programmers are tying the wrong method to the F1 key. They're using a Keyword method instead of an A-keyword method. However, they will not change. They say it's too much work at this point. I am very intrigued by your idea of making the Master target search in chil...
by RamonS
Thu Dec 07, 2017 4:45 am
Forum: Flare's General Discussion
Topic: OT: New role at work
Replies: 1
Views: 973

Re: OT: New role at work

Hi Yaacov! There is no single course that will magically make you a QA expert. I am/was a tech writer, but spent most of my professional career in QA. What areas of QA are you interested in? Manual testing? Test practices? Regression? Automation? Test management? What type of application will you be...
by RamonS
Tue Dec 05, 2017 4:33 am
Forum: Flare's General Discussion
Topic: Using a grammer checker with Flare
Replies: 8
Views: 5197

Re: Using a grammer checker with Flare

Does Grammarly also do spellchecking? :wink:
by RamonS
Thu Nov 30, 2017 5:02 pm
Forum: Microsoft CHM Help
Topic: Any way AT ALL to exclude a topic from search?
Replies: 8
Views: 6105

Re: Any way AT ALL to exclude a topic from search?

The help compiler is from Microsoft and I guess MadCap's hands are tied. The only idea I have is to put an image into the topic, including heading and everything. The search will not pick up on that. Goofy, but effective.
by RamonS
Fri Nov 17, 2017 4:57 am
Forum: Flare's General Discussion
Topic: Stop the internal text editor replacing spaces with tabs
Replies: 5
Views: 4095

Re: Stop the internal text editor replacing spaces with tabs

I don't think there is a straight forward way. Flare is XML based and there is no such thing as a tab even when you use the <pre> tag to retain formatting as is. My suggestion is to use a tool such as Notepad++ to paste the code samples into. Do a find and replace on the tab character and replace it...