MadCap Software Forums

Hello Wil, I was recently upgraded to Windows 10 also and the suggestions are working. Your last post is that it happens in a single project and not other projects. Click on the View Ribbon Click Project Analysis > Database Errors Are there any errors? If yes, contact support for help taking care of...

Always create a back up of your project prior to doing any kind of global find and replace.

This is easily done using the Project ribbon > Zip Project.
This will create a zipped copy of your project that can be put in a safe place just in case something goes wrong with the find and replace.

This is generally caused by resolution being too high or low.

Without knowing what kind of system is being used, it's really hard to nail down the specific cause.

Often times with the newer super high resolution laptops, this can happen. Adjusting the resolution down should fix it.

Then you have the link selected, you should see a [a] block bar at the top of the editor
Right click on that block and choose Copy
Then paste the link where it needs to go

This selects all the <a> code to the clipboard vs just the highlighted text.

If you have an alias file in your project set up to use CSH calls - it will be used in all builds that are not Print. When you check that option to to exclude files, obviously all files that are not linked to the TOC items are excluded from the build and will not be in the output. The compiler is gi...

Please contact Support with these issues. https://www.madcapsoftware.com/feedback/bugs.aspx Generally these are do to not having a patch installed. "Vista hotfix". This generally needs to be run as an Administrator. The file is located here: C:\Program Files (x86)\MadCap Software\MadCap Mi...

This would not be a problem provided the scripts build the alias file correctly. <CatapultAliasFile> <Map Name="ID_NAME_TWO" Link="/Content/Index.htm" /> <Map Name="IS_NAME_BOOKMARK" Link="/Content/Products/Product A/Article1.htm#one" /> </CatapultAliasFile> I...

BedfordWriter, You can create a topic and insert an Index Proxy in it and it will populate with your entire index. This can be added to the TOC for easy access by users. Just be sure in the project CSS that you edit the MadCap|indexProxy style mc-output-support to equal ALL so it will work in web ou...

If you're having problems installing any MadCap Software products, please open a case with the Technical Support Department using the following link: https://www.madcapsoftware.com/support/installationcontact.aspx?p=flare If you're having licensing or activation issues, please contact Customer Servi...

We Agree.
Looking at the "Rank" Structure some changes have been made.

- Jr. Propeller Head 0
- Propeller Head 10
- Sr. Propeller Head 100
- Propellus Maximus 500
- Senior Propellus Maximus 2000
- Master Propellus Maximus 5000

Hello Gary,
In your project stylesheet for DIV set the Overflow property to Auto.
That should set the horizontal scroll bars to work when large images are used in topics.

Hello Peter,
Capture still requires a key (free or not). Without the key, it would be running in Trial mode and that is when the watermark happens.
Capture is currently under development.

At this time, Pulse is not supported in the new Top-Pane output. It is a major departure from the tri-pane paradigm for the Documentation industry and is frameless, SEO compatible without dynamically loaded content. We will be gathering client feedback as well as looking how to incorporate Pulse or ...

At this time, Pulse is not supported in the new Top-Pane output. It is a major departure from the tri-pane paradigm for the Documentation industry and is frameless, SEO compatible without dynamically loaded content. We will be gathering client feedback as well as looking how to incorporate Pulse or ...

Hello Peter, We do our best to make sure projects can be opened in the latest version and then put back to the previous versions. There are new features in V11 that V10 just won't know how to handle like the new TopNav Skins and Component skins. We didn't see anything that would cause the content to...

MadCap Software Flare V11 Released
http://www.madcapsoftware.com/flare11/

Flare V11 Documentation:
http://webhelp.madcapsoftware.com/flare ... t/Home.htm

We are listening and hear you. Shawn, There is a "Replace" button on the Edit toolbar that replaces the background image. Is that what you're looking for or is there a different way you would prefer? Because we write the original image to the props file, replacing the background images nee...

Hello David,
There is a way to bulk invite users using a CSV file.
The format of the file is explained in the following help topic:
http://webhelp.madcapsoftware.com/flare ... _Users.htm

Without knowing the content of the project, it's impossible to tell what is causing the error.
Please report it to Support using the bug submission form:
https://www.madcapsoftware.com/feedback/bugs.aspx

This happens after updating a project. If any of the segments were already translated and those segments were updated, you will see this in the TM Suggestions pane.
The target translations are kept even after updating a project. These translations are then used as suggestions.

The Subtag states the locale of the language (Where it's spoken). In this case, you would choose Japanese instead of Japanese(Japan). Japanese(Japan) tells the browsers the language is local to Japan. Here is some additional information on subtags for language codes: http://www.w3.org/International/...

Great information and thank you for sharing. We will add this to our KB because we get this question a lot in Support. What happens if there is no "default" browser set? Rare, but be sure the application can handle a null returned value. I have found that controlling the Help window with t...

Hello Leon,
This appears isolated to Web based outputs if the Variable File names contain an underscore or hyphen. A bug has been filed.
The work-around would be to rename the variable file removing these characters. In Flare 10, the links in the topics will update to the renamed variable file.

Hello Jared and welcome to the forums. My answer is biased because I work for MadCap. I was also one of those folks that used to work on RoboHelp (X5). 1. Flare should not have a problem producing a 2300 page PDF file. Our PDF compiler is native to our application and does not require any 3rd party ...

If H3s have "mc-heading-level = 0" in the stylesheet, they will not show up under headings in the Cross-Reference dialog.