Search found 387 matches

by rob hollinger
Thu Jan 23, 2014 4:11 pm
Forum: Flare's General Discussion
Topic: Table of contents editing (master.fltoc)
Replies: 5
Views: 1912

Re: Table of contents editing (master.fltoc)

It's not obvious, but you can select multiple TOC entries from the Tree view and assign properties to them. The trick is to use the CTRL key and not the SHIFT key. Shift selects all topics inside books also. Open the Tree view of the TOC. Click on the first chapter break you want. Holding down the C...
by rob hollinger
Thu Dec 12, 2013 9:37 am
Forum: Web-based Outputs
Topic: Security vulnerability over allowing StartTopic to load exte
Replies: 22
Views: 9201

Re: Security vulnerability over allowing StartTopic to load exte

Hello spackiaraj and welcome to the forums. You can alter the output files without any fear of EULA violations if needed. It is true you can load external content into the topic pane by altering the URL. We do not prevent this because users link to outside content in their TOC, links in content, etc...
by rob hollinger
Wed Oct 30, 2013 10:50 am
Forum: Source Control
Topic: Subversion 1.8 Released June 12
Replies: 10
Views: 7515

Re: Subversion 1.8 Released June 12

We found the Server can be upgraded to 1.8 and will still support the client 1.7 dlls. Problems arise if the client uses anything that will upgrade the .SVN folder to 1.8. For instance: Tortoise 1.8 (Client) will ask the user to upgrade the .svn folder to 1.8. If this happens, Flare will no longer r...
by rob hollinger
Thu Oct 24, 2013 8:32 am
Forum: Getting Started and Installation Issues
Topic: Can't run Equation Editor after v9.1 upgrade
Replies: 15
Views: 15830

Re: Can't run Equation Editor after v9.1 upgrade

Update 45 has been known to cause the Equation Editor to stop working. We are looking into a solution. Using Java7 Update21 should allow you to use the Equation editor without issue. Here is a link to download and install that version of Java. http://ts.madcapsoftware.com/Downloads/JRE/jre-7u21-wind...
by rob hollinger
Fri Oct 04, 2013 3:23 pm
Forum: Web-based Outputs
Topic: IE 11 does not appear to display HTML5 output?
Replies: 25
Views: 20144

Re: IE 11 does not appear to display HTML5 output?

two things will happen for IE11 support.

Mark of the web becomes:
<!-- saved from url=(0016)http://localhost -->
and
<meta http-equiv="X-UA-Compatible" content="IE=edge" />

Both of these need to be done in the output for IE11 to work properly.
by rob hollinger
Fri Oct 04, 2013 7:44 am
Forum: Web-based Outputs
Topic: IE 11 does not appear to display HTML5 output?
Replies: 25
Views: 20144

Re: IE 11 does not appear to display HTML5 output?

Maybe I'm missing something.
I build an HTML5 target and open the output folder.
When I view each of the htm files in a text editor, I see <!DOCTYPE html> on the top of each page.
by rob hollinger
Thu Oct 03, 2013 12:17 pm
Forum: Web-based Outputs
Topic: IE 11 does not appear to display HTML5 output?
Replies: 25
Views: 20144

Re: IE 11 does not appear to display HTML5 output?

Yes we are working on an update to Flare 9 which should be ready to release approximately the same time IE 11 is released to the public. Ruth, From msdn, you might want to use this code: <meta http-equiv="x-ua-compatible" content="IE=edge" > http://msdn.microsoft.com/en-us/librar...
by rob hollinger
Wed Oct 02, 2013 12:39 pm
Forum: Microsoft CHM Help
Topic: Magnify or Reduce Screen in CHM
Replies: 2
Views: 2202

Re: Magnify or Reduce Screen in CHM

Did you click in the Content window in the CHM prior to trying to zoom?
I just tested this after giving focus to the topic, I was able to zoom in and out using the wheel on the mouse.
by rob hollinger
Wed Oct 02, 2013 12:29 pm
Forum: Flare's General Discussion
Topic: Internal Error: Network Name Cannot be Found
Replies: 11
Views: 3890

Re: Internal Error: Network Name Cannot be Found

When you say "Publish" does that mean build the target or does that mean Publish the output to a location? Regardless, open either (both) the Target and the Destination files associated to the project. In the Target file under the General Tab - Verify the "Output Folder" is a val...
by rob hollinger
Fri Sep 27, 2013 3:10 pm
Forum: Flare's General Discussion
Topic: Madbuild -log true oddness
Replies: 6
Views: 2541

Re: Madbuild -log true oddness

The Log file is based on the instance of MadBuild - not per target. If you build all the targets in the project, you will only get a single log file. If you want a log per target, create a batch file to build each target and it will create a log for each target. Example batch file: cd\Program Files ...
by rob hollinger
Mon Sep 23, 2013 7:18 am
Forum: Flare's General Discussion
Topic: Flare CRASHED!
Replies: 30
Views: 16419

Re: Flare CRASHED!

Folks, We do want to figure this out. After some discussion there are a few things we need when this happens. We need the Crash information and the Crash details for both the .NET Runtime and the Flare Application (See screen shot). Once we can narrow this down and replicate it in-house, we will fin...
by rob hollinger
Fri Sep 20, 2013 12:54 pm
Forum: Flare's General Discussion
Topic: Flare CRASHED!
Replies: 30
Views: 16419

Re: Flare CRASHED!

Please open a case with support if you are experiencing these crashes. https://www.madcapsoftware.com/feedback/bugs.aspx It would help to send in your crash logs but before doing that, please clear them first to reduce the size. Once they are cleared and you receive a crash, please send them to us. ...
by rob hollinger
Tue Aug 13, 2013 12:34 pm
Forum: Printed Documentation Targets
Topic: Page numbering some pages, not others
Replies: 6
Views: 2263

Re: Page numbering some pages, not others

Great job Lisa.. I saw this on Linked In today and wanted to see if I could get it to work. I used "Page {Gn+} " for my numbering in the page layout and received the same results. In the attached sample project - you will see two different numbering in the footer of the student layout. One...
by rob hollinger
Thu Aug 08, 2013 10:58 am
Forum: Flare's General Discussion
Topic: Using variable in HTML5 skin caption
Replies: 3
Views: 1461

Re: Using variable in HTML5 skin caption

Variables are not supported in the Skin > Caption Field.
A feature for this has been created, hopefully we can get that implemented in a future release.
by rob hollinger
Wed Jul 31, 2013 8:37 am
Forum: Flare's General Discussion
Topic: Cannot Type Text in Topics; CSS Error in Messages?
Replies: 4
Views: 1241

Re: Cannot Type Text in Topics; CSS Error in Messages?

During your Trial experience, you have free access to Phone support.
Give us a call and let us help you locate and remove that bad style and answer any current questions you might have.

7:00 AM to 4:00 PM (Pacific), Monday-Friday 858-320-0387 option 4
by rob hollinger
Wed Jul 31, 2013 8:31 am
Forum: Flare's General Discussion
Topic: Targets: Unable to Create (v8)
Replies: 8
Views: 2011

Re: Targets: Unable to Create (v8)

It sound the window (dialog) state is off. To get Flare to return all its window states to factory settings: Close Flare Open Windows Explorer to the following location: C:\Users\[USER NAME]\AppData\Roaming\MadCap Software\Flare\CatapultMdiEditor Select and delete each folder in here. Open Flare and...
by rob hollinger
Wed Jul 31, 2013 8:25 am
Forum: Flare's General Discussion
Topic: Mini-toc proxy in topic/ Flare 8/ HTML5
Replies: 18
Views: 9959

Re: Mini-toc proxy in topic/ Flare 8/ HTML5

The Proxy in the style sheet controls the list block or container (things like margin etc). If you look at the class assigned to the list items in the output, you can see that an a.Class is used. Create this class in your projects stylesheet to style the individual lines of the list. Here is an exam...
by rob hollinger
Mon Jul 22, 2013 3:55 pm
Forum: Flare's General Discussion
Topic: Reducing the File size of a Flare Project
Replies: 9
Views: 2513

Re: Reducing the File size of a Flare Project

You should not be getting duplicate images in the output. If you have 5 topics pointing to the same image, then that image will only be in the CHM file 1 time and each of the topics will reference that single image. If you have duplicate images in the project and the topics are pointing to the diffe...
by rob hollinger
Mon Jul 22, 2013 3:49 pm
Forum: Flare's General Discussion
Topic: Bug: Unable to View Scroll Bar in Topic Window in Flare
Replies: 6
Views: 2190

Re: Bug: Unable to View Scroll Bar in Topic Window in Flare

Do these topics have a lot of DIV tags in them or possibly one giant div that contains several other Div tags? Possible the Body tag is missing? Are you editing these topics with the editor in Layout (Print) and have tried changing the editor to layout (Web)? Many times there is code in the output f...
by rob hollinger
Fri Jul 12, 2013 1:14 pm
Forum: Flare's General Discussion
Topic: Can I amend the Stop Word list?
Replies: 5
Views: 2225

Re: Can I amend the Stop Word list?

Stop words are derived from a dll so its not possible to see them or edit them. There is a work around you can do forcing Flare to use your own stop words if you would like. This needs to be done on each persons machine that builds the targets. Work Around Through the use of Language skins, you can ...
by rob hollinger
Thu Jul 11, 2013 12:52 pm
Forum: Flare's General Discussion
Topic: Drop-down text in an ordered list
Replies: 6
Views: 3089

Re: Drop-down text in an ordered list

View the output in a browser such as Chrome - Click F12 to open Developer tools. Depending on the browser, you can inspect elements. Click on each of the elements and you should be able to spot the style causing the space. Dropdown becomes a div. It contains dropdown head and drop down body. One thi...
by rob hollinger
Thu Jul 11, 2013 12:28 pm
Forum: Flare's General Discussion
Topic: How to clear old project names in start new project wizard?
Replies: 9
Views: 3192

Re: How to clear old project names in start new project wizard?

*NOTE* Always back up your registry before making any changes. Always verify you are in the correct location. The key to that contains the recent project list: HKEY_CURRENT_USER\Software\MadCap Software\Flare\DialogSettings\B3.CatapultGettingStartedKit.NewProjectStartDialogPage version.1\Values_sync...
by rob hollinger
Thu Jul 11, 2013 12:18 pm
Forum: Flare's General Discussion
Topic: Does Flare integrate with Drupal?
Replies: 3
Views: 1925

Re: Does Flare integrate with Drupal?

This may or may not work in this situation.

Create a new target and choose XHTML Book which is basically a Print based output.
Each Chapter of the TOC becomes an individual HTM page.
Build it and open the output folder.
by rob hollinger
Wed Jun 26, 2013 2:03 pm
Forum: Flare's General Discussion
Topic: Linked target does not exist or could not be loaded.
Replies: 6
Views: 2630

Re: Linked target does not exist or could not be loaded.

Whats in the TOC for each WebHelp project shouldn't matter.
In each Target (each Project) on the General tab - you have to give the output filename a unique name. By default, it will be "Default". Fill in this option for each and they should all build from the Parent project.