MadCap Software Forums

We use a lot of code in our documentation. The code includes Unicode symbols and punctuation, for example: "1 2 3+.×10 12 14" I do not want this to break accross lines as the meaning is lost. I know how to tell Flare to not break where there's a space, but I want to say that if something l...

Just come across this issue...I'm using Flare 12, HTML5 help and viewing it on Firefox. I'll try adding the metatags and see if that sorts it...

I am documenting a computer language (APL) and the syntax includes system commands. Each of these is preceeded by a right parenthesis, for example, )SAVE or )LOAD. The search functionality in the generated HTML5 output is not happy when one of these terms is entered, and responds with "Ensure t...

Thanks Psider but they don't relate to a specific topic and I don't want there to be clickable links, just standard "see" links. In my example I have numerous sub-topics under "Setting function" and I just want the "Set function" entry to refer people to the Setting fun...

I know that index entries can be made conditional when they relate to a specific topic, but what about index entries that are "see" links? Aim: I want the following index entries: [*]In PDF: Set function.....see Setting function [*]In HTML5: Set function (SALT).....see Setting function (SA...

MadCap tech support contacted me with a fix...posting it here for anyone else who experiences this issue. "Please clean the Flare project so we can rule out any temporary files that may be causing issues. → Close Flare → Browse to the folder with your Flare project using Windows Explorer → Dele...

I'm on Windows 10 already unfortunately so it's not that...

This is an issue for me too now...has anyone managed to resolve it? Background:System.Data.SQLite.SQLiteException (0x80004005): database disk image is malformed database disk image is malformed at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt) at System.Data.SQLite.SQLite3.Step(SQLiteStateme...

I have an issue – images that are .svg files are displaying in the HTML5 output but not in the PDF output; they also fail to display in the preview pane. This used to all work fine. I have recently upgraded from a Windows 7 machine with Flare 12.0 to a Windows 10 machine with Flare2017. I have no id...

This still appears to be an issue but I'm floundering a bit with exactly what version of Java I should be installing with Flare 2017 r3. Can anyone let me know (or, even better, send me a link) please? I've just moved to a new machine and none of the SVG files are coming out in the PDFs I generate f...

I have tables configured to resize to the size of their contents until the page width is reached, at which point text wrapping kicks in. Each table has a caption. The code is as follows: <table style="border-collapse: collapse;margin-left: 0;margin-right: auto;mc-caption-repeat: true;width: aut...

jjw wrote:Are you saving the files as Inkscape SVG or as plain SVG? (I ask because I'd like to be able to use Inkscape SVGs myself).

I tried both - still not got this working. I've had to bodge a solution whereby the HTML and PDF use different images, which is not ideal and not future-proof

Thanks for the suggestions all :-) Feebeegeebee – I created the file using Inkscape. I don't have Illustrator so can't test whether that makes a difference. Dave Lee - I have 64-bit versions of Flare 12, Ghostscript and JRE KMorrison - I have uninstalled all JREs and Ghostscripts except for the late...

Hope I've picked the correct category for this, could have gone in several of them! Until now I have always included images as PNG file, and have a snippet set up that centres them in the generated PDF and left-aligns them in the generated HTML5. This works without any problems. I have just tried to...

I've been playing with a skin for HTML5 tripane layout and have almost achieved what I need to. However, I have a couple of tweaks that I can't work out how to make. Image2.png See the above image...in the navigation panel on the left I've set the internal (white) radius but can't set the external (...

Thanks for the suggestion Moshe but I've tried both XML and WYSIWYG and couldn't get it to work. However, Madcap have included a fix in version 12 that sorts it out, so I'm a Happy User on that front again!

UPDATE: Madcap support have confirmed that "Flare only supports UTF-8. Unicode is handled by Windows as UTF-16, therefore Flare does not support it." I have asked whether there are any plans to introduce support for Unicode and will post here when I get a response. I'm sure I can't be the ...

Thanks Jason. I was coming to that conclusion myself but it's really not the result I wanted! I've contacted support to see if there's any way round it, as without the ability to have mixed-font headings our documentation becomes much less easy for users to navigate. I'll let you know what the respo...

Thanks Jason. It's coming out as a rectangle (the "I don't know this unicode symbol" rectangle!) 1.png As it appears in the topic (correct) 2.png As it appears in the ToC in Flare (incorrect) Image5.png As it appears in the PDF ToC (incorrect) I believe I've set my fonts correctly in both ...

I use a unicode font in my documentation, and have loaded it into Flare so that the font displays fine in topics (it displays in HTML5 and PDF exactly as it should). However, I can't get it to work in the ToC either in Flare or in the output. I also can't get it to work in ePUB, although that's a se...

Thanks Mark and Nita. I have tried the button that Mark refers and Nita is correct - it expands content in the topic. I'm guessing due to Nita's response and the lack of other answers that what I'm looking for might not be possible .

I've read quite a few posts on this but I haven't found one that told me what I need to know...is it possible, using Flare 11, to generate HTML5 output that has a button for expand/collapse all on the TOC and Index? Got my fingers crossed for a "yes", in which case my follow-up question is...

Thanks ChoccieMuffin, that's how I'm currently doing it. I hoped someone might have come against this before and worked out a better approach. Our documentation is updated daily and rebuilt every night, with the newly-built documents being uploaded to the website automatically. Currently the master ...

Revisiting this as I didn't manage to get it resolved last time round... The situation: 1 project, comprising topics for 20 documents. Each document is produced as a pdf and html5, and has a TOC for each. Only pdf is of interest here. Each individual pdf has an index in its TOC. The requirement: An ...

I document a programming language that requires a particular unicode font. I can include the font in Flare, use it in topics and successfully generate pdfs that have the font in. However, I'm now trying to generate an ePub file (haven't even looked at MOBI yet!) and I'm not having any luck. Although...