MadCap Software Forums

I am trying to figure out how to link mediums and table stylesheets. When I open a table stylesheet, I cannot select a medium--the toolbar doesn't provide the dropdowns like the ones in the standard stylesheet editor. The next thing I tried to do is edit the actual table tag (th, td, tr, etc.) in th...

It sounds like it's working like any other Help target. Flare's going to include every topic in your project, unless you explicitly condition things out. What's on or not on the TOC makes no difference. You have to explicitly say what to exclude from the build. The opposite is true for print output...

Does the WebHelp Mobile target always use ALL topics? I ask this because regardless of which Master TOC I select in the target editor for my mobile output, it always uses every topic in my project. I even created a sample TOC with only two topics and chose that one as the master TOC for the target a...

Hmmm, what's the smiley face for scratching one's head? I'm not quite cryin', but this will have to do: :cry: I don't know what to suggest. I've looked all over Flare on your behalf to see where there might be some setting that controls something. I can't explain why it seems to forget where to fin...

Sorry, my experimenting won't be helpful. I tried your steps on several of my topics and, in each case, the images showed up just fine. I don't know what to suggest. If you output the topics to a PDF target, do the images show up then? Or are they missing there, too? They do show up in a PDF target...

I am trying to save a topic to PDF. I select File > Save To... and select PDF. The PDF is generated, but any images that are in the topic do not show up. Just little gray squares where the images should be.

This occurs with any topic.

Any help is appreciated.

I select 'Automatically Synchronize TOC' in my Skin, but it never works. Safari 3.0, IE 7/8. No go.

What else can I check?

I have a topic with photos. When I select Print Preview, the photos do not display. My photos are 640x480. When I select the print medium, the photos are shrunk to 320x480, as I specify in the medium. However, in either medium the photos do not display in Print Preview. Which means they also do not ...

My current project is in English. I have now been tasked with creating a French version. Should I create a new French project (Save As... the English version) or try to single-source the English one by using conditionals/targets/whatever other means? Would Lingo be a part of either workflow? Please ...

Flare 4.2.1 on Win XP. I think I've been having issues with the .NET framework because every time I launch Flare, it crashes. ("MadCap Flare has encountered a problem and needs to close. We are sorry for the inconvenience.") I click on either the Send Error Report or Don't Send button, and...

New error:

'Internal error: Generation of output can not be completed. The file appears to be corrupted.'

What file it's referring is anyone's guess.

I can't see why. Until v4, Flare couldn't natively create PDF files. It had to use Frame or Word to generate the files, so it seems weird to me that you'd get any PDF files in your Word output directory if you don't have the PDF option enabled. Maybe a question for Support? That might be my next st...

Did you verify that the target is selected as Word? Like below: Hi doc_guy, yes I did. I find it curious that the contents of the output folder are PDF files; not a single Word file to be found. Does Flare convert the PDF files into Word at the end of output generation (past the point of my error)?...

Near completion of my Word output, I get an error: "Internal error: Generation of output can not be completed. Command failed" I have Word 2007 running on XP. Flare 4.2.0. When I browse the output folder, there are a bunch of PDF files created, but no Word docs. I even set the output filen...

When you moved the project to the other drive, did you remove it from the Start pane in Flare and then re-add it? Doing so will associate the project with that new location, so all files inside the project should resolve correctly. Assuming, of course, that you're not using source control. I did no...

I moved my Flare project folder from the C: drive to an E: drive (my C: got full). Now, I get all kinds of missing link errors in my output. Apparently, Flare is using absolute links to all my graphic files, so it's still searching for things in the C: drive, which, of course, are all contained in t...

It should have worked if you inserted it manually via the Internal Text Editor. Is it giving you an error or just not showing up? And FYI, you won't see it appear in the XML Editor and might not see it in the Preview, but it should appear in the output. I'm not familiar with that option from Google...

Any way to insert Google Gadgets inside a WebHelp system? I want to insert the Google Translation Gadget at the bottom of my pages, via a master page. However, I can't seem to get the syntax right. Since the .js is linked to Google via a <script src=> tag, for some reason it doesn't work. I have tri...

Is there a way to make the Publish Progress screen look like a UNIX terminal? That way, I can maximize it to make my computer look like it's doing something super-advanced and cool. The current black text on a yawn-inducing yellow background puts people to sleep when they come by and look at it. The...

Ahhh, yes, you are correct. I added the div tag to my stylesheet, and it worked. div.MCKLinkBody img { border-style: none; } Thanks. I think you've asked this one before, but I don't know if you read the response I posted at the time. If you've set a border for your img style (and aren't using img c...

I have a border attached to my img tag. I also have a no_border class img tag that I apply to, obviously, images that I don't want a border around. 99% of my images have borders around them--I have about 1,000 images. However, I am now having an aesthetic issue in that the little close buttons (with...

I just installed Google Analytics and it has been very helpful, providing with a lot of valuable information about who is using my help system.

Actually, I was pretty amazed at how detailed the reporting is. Had no idea that people from Sierra Leone were visiting my site!

scott wrote: hope this helps,
.scott

Awesome. Had no idea that feature was there!

Thanks a lot!

Before the 4.2.1 patch became available via the Check for Updates function under the Help menu, I was sent the patch files by tech support. I applied the patch successfully. I am now prompted to apply the 4.2.1 patch every time I launch Flare. If I try to apply the patch, I get halfway through it an...

When I select Recent Discussions and then click on a posted comment, the normal behavior is that the comment appears. Click it again, it disappears. To note, the name, subject and page are clickable. However, an odd behavior I am seeing is that when the comment is visible and the pane refreshes (the...