MadCap Software Forums

I'm with trent. If the script on the server doesn't fire it is because the action points to a file local to the current file. That only works if the file is local to all pages. Add the full path and try again. If that still doesn't yield the desired results use the dev tools in the browser and the l...

The action of the form submit needs to point to the PHP script on your site. Once the script gets the form content posted the front end is done with its work. Can you share the HTML of the popup?

My assumption is that any r3 downloads are the new build, but the list of things changed is different when upgrading from r2 to the new r3 compared to upgrading from the old r3 to the new r3.

I'd suggest a feature request to MadCap.

I strongly suggest separate projects. Otherwise you have to constantly tag each bit of content per product so that topics for product A do not show up in output for products B and C. I could see that be an acceptable disadvantage if there are significant amounts of shared content, but you wrote that...

If there is one it would be on the server.

Maybe having a customizable delay as well would be the better option. I can see the benefit of the information, but also the annoyance of the pop-up coming up immediately. Having the option to show the pop up only after a few seconds of hover might get one the best of both options.

Does the help need to be ADA compliant? In that case redirects are still possible, but you want to put a page up with a delay so that screen readers or other assistive technologies have time to relay the information. It is generally good practice anyway to tell users that although they asked for &qu...

Can you browse the server storage and see if these files are indeed there? Also, tried clearing browser cache?
If the files are on the server my next guess would be some overactive content filter.

Use labels and branches on the sources to track different versions. In my case the build system runs dozens of agents across several servers. There is no telling on which system the build will take place and adding a compiler with license to all of them just because one out of a hundred or so projec...

Thank you, RamonS! I'm looking to host the output files alongside the sources on our server -- they'll be linked to from elsewhere (using iframes). I hope that makes sense! Makes sense, but is still not the best option. Might want to look into the build license for Flare and include command line bu...

Welcome to the forums!
I can't give specific advice, but why would you want to add the output to source control? As the name says, that system is meant to store sources. There are not many reasons to include compiled artifacts in source control.

What help output are you looking at? If it is Web Help served up from a web server then any one of the many server log tools will be of help. Look for the 404 entries in the log files. There are also web crawlers that follow every link on a site (and typically download the page sources). Have one of...

I think there is a command to only publish existing output again.

You best bet might be to contact MadCap support.

It is a matter of personal choice. With adding TBDs to the source you have the extra work of properly removing them later as well as properly inserting them so that they do not show in output. I find that quite risky. You also need a means of finding all the TBDs. I bet it is about the same level of...

I use pen and paper or our bug tracking / backlog system. I don't think the Flare project is the right place for a personal to do list. Just my 2 €.

Any of this might help:
https://stackoverflow.com/questions/286 ... -not-exist

Macs gain in popularity, but current market share for OS X is still hovering around 5%. MadCap may have a current and targeted audience where the share is even lower. It does not help that Apple Help uses yet another proprietary help format although it is HTML based. I am sure you are familiar with ...

Install Flare 11 again and see if that results into an entry in the programs list. If yes, uninstall it.

Google published its developer style guide: https://developers.google.com/style/voice
Might have a few items in it that can be helpful.

I second that setting the zoom level is pointless. The user can very quickly change that and probably is forced to do so anyway in those case where 80% is not enough. Responsive design is clearly the way to go.

This question comes up every other month and while the question is easy, the answer is not. The technical implementation is fairly easy. Web servers have means to require a user name and password. Apache makes it easy using .htaccess files or better Directory settings in the main config file (see ht...

Welcome to the forums! Any chance you updated the graphics driver? I recall years back that I ran into this and for whatever reason the driver caused such an issue. Do you have two monitors on your system? If yes, move the window to the other monitor and see if that makes a difference. Just guessing...

Why not just add today's date at the bottom of the topic? That will accomplish the same and is as easily remembered or forgotten as clicking a button.