Images intermittently not displayed in PDF output

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Madeline
Propeller Head
Posts: 40
Joined: Thu Sep 14, 2017 7:49 pm

Images intermittently not displayed in PDF output

Post by Madeline »

hi,

I'm having an issue with some images not displaying intermittently. I'm publishing PDF output from a translated Flare project (exported from Lingo). A topic contains a table with four images and sometimes these are not displayed in the output at all, sometimes one or two of them are displayed, and sometimes they're displayed fine. I've tried deleting and reinserting the images which works sometimes but not always. I've deleted my output folders and restarted my PC. They display in the Preview. Has anyone else had this? Or any suggestions on what I could try next? Some other images are also behaving in the same way but most of them are displayed fine.

Madeline
ajturnersurrey
Sr. Propeller Head
Posts: 346
Joined: Fri Nov 05, 2010 3:30 am

Re: Images intermittently not displayed in PDF output

Post by ajturnersurrey »

Two possibilities come to mind:
(a) are these very complex images? When I have used complex 600dpi visio images (more than 1MB each) Flare has occasionally opted out of rendering them, sometimes when building the pdf target, sometimes in xml editor too. Saving them as a 300dpi version in Capture and inserting that always cured the issue, so I have done that as my default for the the last few years.
(b) size of image not fitting box in table? Particularly, if it has translated callouts which now make the image a fraction wider/taller, if a character set/font is different. Double check the exact print size of the images and the available space in the page layout for your table and any controls on cell sizes. Don't forget padding applied anywhere, including <p> tags around <img> tags and so on. The images may just not quite fit (maybe by only 1mm), in which case they just won't render.
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