Error: Exception - System out of memory? on PDF compile

This forum is for all Flare issues related to PDF, eBook, Microsoft Word, Adobe FrameMaker, XPS, and XHTML book targets.

Error: Exception - System out of memory? on PDF compile

Postby JoshO on Mon Sep 22, 2008 1:19 pm

I am getting the attached error when trying to build PDF output.

"Internal error: Exception of type 'System.OutOfMemoryException' was thrown." After this I get another .NET error and Flare basically crashes.

The target includes about 350 pages that I have built in Word output before. I don't think I'm missing anything... any ideas?
You do not have the required permissions to view the files attached to this post.
JoshO
Jr. Propeller Head
 
Posts: 7
Joined: Wed Feb 27, 2008 8:31 am

Re: Error: Exception - System out of memory? on PDF compile

Postby RamonS on Mon Sep 22, 2008 5:04 pm

Well, the error complains about having not enough memory. So how much RAM does your PC have? How much free drive space? Is the swap file allowed to grow?
RamonS
Senior Propellus Maximus
 
Posts: 4287
Joined: Thu Feb 02, 2006 9:29 am
Location: The Electric City

Re: Error: Exception - System out of memory? on PDF compile

Postby JoshO on Tue Sep 23, 2008 6:56 am

I've got 2 gigs of ram and about 40gigs of free hard drive space. I don't see any reason why the swap file cant grow - but I will change the output path to a temp folder on the C drive and try it again.
JoshO
Jr. Propeller Head
 
Posts: 7
Joined: Wed Feb 27, 2008 8:31 am

Re: Error: Exception - System out of memory? on PDF compile

Postby RamonS on Tue Sep 23, 2008 7:09 am

I agree that this should be sufficient from a strict RAM/drive space perspective. There are other reasons why Windope may report and out of memory situation. If trying it with a different folder doesn't work I recommend asking MadCap support for taking a look at it.
RamonS
Senior Propellus Maximus
 
Posts: 4287
Joined: Thu Feb 02, 2006 9:29 am
Location: The Electric City

Re: Error: Exception - System out of memory? on PDF compile

Postby Richard Ferrell on Tue Sep 23, 2008 7:11 am

Does it occur in XPS or Word Output? If you are still having problems then I'd suggest opening a support ticket.

https://www.madcapsoftware.com/support/contact.aspx
Richard Ferrell

Certified Madcap Trainer
Image
Richard Ferrell
Propellus Maximus
 
Posts: 837
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: Error: Exception - System out of memory? on PDF compile

Postby SarahW on Wed Oct 15, 2008 1:28 pm

Jumping in a little late but I fixed this problem last week by doing two things.

1. Downloading and installing the latest .NET Framework updates (from Microsoft's website)
2. Cleaning the project

After installing updates/cleaning the project, I've had no problems with PDF generation.

Sarah
SarahW
Propeller Head
 
Posts: 15
Joined: Wed Feb 27, 2008 7:58 am

Re: Error: Exception - System out of memory? on PDF compile

Postby helen on Thu Oct 16, 2008 5:55 am

I don't think this error message has nothing to do with memory - my swap file is now 10GB (yes, 10GB) and I've just got the error whilst publishing to Word. I cleaned the project and tried again - all fine and dandy. I scrutinized the task manager and Flare was using nearly 900MB of memory at the time that it bombed out. Complete mystery - it's been fine all morning and then it cries until I clean the Project and then it's happy again. Oh and I have the latest .NET patches too.
helen
Sr. Propeller Head
 
Posts: 276
Joined: Thu Oct 25, 2007 5:57 am
Location: Manchester, UK

Re: Error: Exception - System out of memory? on PDF compile

Postby SteveS on Thu Oct 16, 2008 2:34 pm

helen wrote:... I cleaned the project and tried again - all fine and dandy...


I must confess I always do a project clean before building. It seems to make the process smoother.
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
SteveS
Propellus Maximus
 
Posts: 1999
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).

Re: Error: Exception - System out of memory? on PDF compile

Postby helen on Fri Oct 17, 2008 1:21 am

SteveS wrote:
helen wrote:... I cleaned the project and tried again - all fine and dandy...


I must confess I always do a project clean before building. It seems to make the process smoother.


I took a leaf out of your book, and look where it got me! :shock:

error_clean_project.png



A restart did sort this random error out, but it amused me.
You do not have the required permissions to view the files attached to this post.
helen
Sr. Propeller Head
 
Posts: 276
Joined: Thu Oct 25, 2007 5:57 am
Location: Manchester, UK

Re: Error: Exception - System out of memory? on PDF compile

Postby SteveS on Sun Oct 19, 2008 2:20 pm

...we did ask for better erroe messages :roll:
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
SteveS
Propellus Maximus
 
Posts: 1999
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).

Re: Error: Exception - System out of memory? on PDF compile

Postby helen on Mon Oct 20, 2008 12:56 am

SteveS wrote:...we did ask for better erroe messages :roll:


Yes, tell me about it. I have not been able to repeat that error - which is probably a good thing!
helen
Sr. Propeller Head
 
Posts: 276
Joined: Thu Oct 25, 2007 5:57 am
Location: Manchester, UK


Return to Printed Documentation Targets

Who is online

Users browsing this forum: No registered users and 3 guests