MadCap Software Forums

Hey Flare users!!


Do you have a Flare WebHelp site that is publicly viewable? Do you want to show off your Skills to your fellow Flare users? Is your WebHelp Site the Envy of your Fellow Techwriters? Show us! Your out of date websites

Here is our website.
http://kb.madcapsoftware.com/

Here is our (fairly fluid) Flare project:

http://www.digitalriver.com/helpcentral ... entral.htm


Great work, apinson!

This is a very nice Help system! Thanks for posting.

Roses

We have published our Ãœberhelp!

Applications and help is beta at this stage, beta test version going to selected users next week. Help is already out of date because of bugs I found in documenting process. In the words of Ned Kelly, such is life.

http://www.lgs.sa.gov.au/help

This is from our German Reseller of Flare. His Flare Webiste

http://www.flare-knowledgebase.de/

He also has a German Language forum at http://www.cms-forum.info/foren/

I really like your 'is this useful' buttons! Very cool.

I see how you could fake it and make clients think we were capturing feedback, but I don't understand how you actually get the feedback down.

Any chance you'll share the secret?

Thanks!

Smartlett,

Would you share how you accomplished the survey \"Was this helpful\"

SMartlett @ Digital River - WOW! Pardon the \"deer in the headlights\" look but you do great work. I like everything about your project. I love your navigation icons, did you make those yourself?

Dear All,

My WebHelp is for an application that can be run in two modes: Standard and Advanced, and in Standard mode the icons are much larger. Therefore I have made two skins that have been designed to hopefully resemble the application interface. Beta versions can be found at:

http://www.autograph-maths.com/EN/WebHe ... h_Help.htm and

http://www.autograph-maths.com/EN/WebHe ... dardOnline
There are also CSH skins (without navigation panel and minimal toolbar) for Advanced and Standard modes. You can swap between the skins using the View button on the toolbar.

Cheers,

Simon

This is really nice! Do you make the graphics yourself?

Just one question, is it intended that the screenshots are not centered and the text is not justified on both sides? Maybe that doesn't matter when viewed in a smaller window.

Thanks for the comments!

The icons were bought from Glyph Lab, UK. I believe they provided a whole library for a very reasonable price. I created the hover and pressed icons in Photoshop using the original icons and adding light and dark blue layers respectively.

The WebHelp has been designed to be used at a particular resolution (we are using IWebBrowser2 interface and hosting in our own application so we can run WebHelp locally without the error messages) which explains why it does appear a little odd when viewed fullscreen! I still quite like the screenshots left-aligned but I agree with you about the text, it happens because I used fixed width tables in a few places, I will have to have a look at these.

Thanks again for the instructive comments.

Cheers,

Simon

I suppose it certainly won't hurt to share a peek at our customer service site. This was a legacy project outta RoboHelp, as some (most..?) of you will probably recognize right away. And, last but not least, SteveS: please believe me when I say that today is the first time I saw your skin entry! Mike M here wanted orange, so that's what I gave him (my supe). Rick F, please let him know...thx!

Cheers, =dg=

http://service.foxracingshox.com/consumers/index.htm

Hi,

Here is an example of a site with a simple front page for casual viewers and a 'show' button for people who want to dive deeper ... This site is still a bit under construction ...

http://www.process-aide.com

Regards,
Bruce

Great Site, Click on Big Picture to see the Flare Website, Keep up the good work!

Hey, Bruce, just a quick observation. I found that if I clicked \"Big Picture\" in the text, I got a full frameset, but if I clicked \"The Big Picture\" from the menu I only got the process diagram. Is that by design?

If you use Rhapsody Music Player and use their help, it is constructed with Flare. You can tell by the tell-tale green forward/back buttons, - oh, and by the Madcap logo in the toolbar?!

Thanks for the Head's up, Here is this Output

http://i.realone.com/product/help/rhapw ... hapweb.htm

danielg wrote:I suppose it certainly won't hurt to share a peek at our customer service site. This was a legacy project outta RoboHelp, as some (most..?) of you will probably recognize right away. And, last but not least, SteveS: please believe me when I say that today is the first time I saw your skin entry! Mike M here wanted orange, so that's what I gave him (my supe). Rick F, please let him know...thx!

Cheers, =dg=

http://service.foxracingshox.com/consumers/index.htm

Well, this happened a while back in July, but for the sake of completeness, here's a link to our latest-rev-in-Flare 2008 owners manuals, in multiple languages:

http://www.foxracingshox.com/fox_tech_center/index.htm

;-], =dg=

Palo Alto Software

Check out another Great Examples of Flare in Action at

http://www.hurdlebook.com/

Thanks to Sara@PAS

A couple more of Flare in Action

SalesForce Developers center

http://www.salesforce.com/us/developer/ ... /index.htm

and dnsstuff

http://member.dnsstuff.com/help/

Post a publicly available Flare Webhelp site on this thread, and I will send you a Flare T-shirt

Show how great your Flare Site is!

For several years I've been providing our writers with various tips on how to use FrameMaker in our environment. To test the Flare template that I'd created, I took those tips, which are in FrameMaker, and ran them through Flare. The result is at the following site:

http://members.cox.net/rick_henkel/Flar ... efault.htm

Now I have to go back and troubleshoot the items that look fine in IE 6 but not so much in IE 7 and Opera 9. Haven't tried Mozilla yet.

Great Website, Sent you a T-shirt, Enjoy!

The Digital River help site has static header/footer with content...appears to be frames. How is this accomplished? Is this a use of a proxy since the breadcrumbs are in there?

I like the horizontal like and consistency and would like to use it in my help site.

Thank you.

JCoria[/img]

jcoria,

I looked at the code on the digital river site and they are using CSS to accomplish a sort of mock-framset. In particular, they use the overflow/no-overflow properties to set styles for the body tag.

If you are interested, you should open one of their topics in its own window (outside the framset), and then use Firefox's Web Developer toolbar to Edit the CSS. That will let you see the attached style sheets, and see what properties they are using to get the effects you see.