Flare 10 Find and Replace in Files

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tyip
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Re: Flare 10 Find and Replace in Files

Post by tyip »

Is there a solution for this? I'm on Flare 11.1.2 and this is still happening to me regularly. I have to restart Flare to get the text box to accept typing. TIA.
MattyQ
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Re: Flare 10 Find and Replace in Files

Post by MattyQ »

Unfortunately, I think the age-old "restart Flare" or "copy and paste into the boxes" workarounds still stand strong. It doesn't look like there's been any additional movement on this issue from MadCap.
tyip
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Re: Flare 10 Find and Replace in Files

Post by tyip »

Thanks, MattyQ. I've emailed MadCap tech. support - Case 90442 Flare 11.1 Bug: Sometimes cannot type in Find and Replace text boxes. We'll see if any solution happens.
tyip
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Re: Flare 10 Find and Replace in Files

Post by tyip »

MadCap support suggests trying two things.
  1. Close Flare.
  2. Navigate to C:\Users\[Your User]\Appdata\Roaming\MadCap Software\Flare.
  3. Delete the CatapultMDIEditor folder.
Also try performing a repair of all the instances of Microsoft .NET Framework on your machine.
  1. Open Windows Control Panel > Programs and Features.
  2. Search for Microsoft .NET Framework.
  3. Right-click the item > Uninstall/Change > repair.
hattie
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Re: Flare 10 Find and Replace in Files

Post by hattie »

I've had this problem on and off for the last cuople of months.
I have now tried deleting the folder mentioned above and the Find and Replace box has now been working for the last 10 Minutes, which is a first :)
Hope it stays this way.
JeromeR
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Re: Flare 10 Find and Replace in Files

Post by JeromeR »

tyip wrote:MadCap support suggests trying two things. …
MadCap is out of touch with its customers, on this one. I work in a corporate environment where the registry is locked down and it's two weeks of effort and explaining how I'd need access to the registry to fix a vendor's bug.

Not.
Last edited by JeromeR on Tue Aug 30, 2016 2:16 am, edited 1 time in total.
Psider
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Re: Flare 10 Find and Replace in Files

Post by Psider »

Hi Jerome,

The first suggestion involves deleting a folder off your c: drive, not the registry. You may need to turn on the Windows Explorer setting show hidden files first.

It may still be tightly controlled, but less so than the registry (I can't edit the registry, but I can access my c:\users folder), so I think it would be worth double-checking.
riboslavin
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Re: Flare 10 Find and Replace in Files

Post by riboslavin »

I'm also seeing this problem. This is pretty absurd.
ChoccieMuffin
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Re: Flare 10 Find and Replace in Files

Post by ChoccieMuffin »

Yup, in 2017 r3 it's still there, and still after I've been making lots of changes in my project.

How extremely frustrating that they claimed it was fixed several years ago but never has been.
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
mimisc
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Re: Flare 10 Find and Replace in Files

Post by mimisc »

I called tech support, and in my case, this happened because the Find and Replace cache was full.
To fix it, you delete the "CatapultMdiEditor" folder from your C: drive.

1) Open your file explorer.
2) Go to your C: drive
3) Drill down to C:\Users\[your username]
4) You might need to click the file path to move to the next step. Click the file path and then type "C:\Users\[your username]\appdata"
5) Navigate to C:\Users\[your username]\AppData\Roaming\MadCap Software\Flare
6) Delete the file the "CatapultMdiEditor" file.
ChoccieMuffin
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Re: Flare 10 Find and Replace in Files

Post by ChoccieMuffin »

Thanks mimisc. Very annoying that there isn't a more elegant solution to the problem, but good to know there is at least some way to fix it.

Madcap, if you're reading this, you really should sort it out.
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
Nick A
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Re: Flare 10 Find and Replace in Files

Post by Nick A »

Incredibly, in January 2019, this bug STILL exists (build 14.1.6875.33553). I had been using Find and Replace a few times, when it refused to accept typed input in the Find box. Only restarting Flare will make it work again... but only for two or three more searches, after which it refuses further typed input. If any Flare developers read these threads (I doubt it) please can you devote some time to this incredibly long-standing bug?
JenniC
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Re: Flare 10 Find and Replace in Files

Post by JenniC »

I encounter this issue intermittently (in every build of Flare from 2017 thru now, 2019r2) - but I've found a simple work around that works reliably. Even though I can't type in the field, I can paste text into - and then it works as expected.
pattivaitaitis
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Re: Flare 10 Find and Replace in Files

Post by pattivaitaitis »

It's still happening... May 2020. Sheesh.
mcowan
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Re: Flare 10 Find and Replace in Files

Post by mcowan »

I don't see that MadCap has addressed this. I assume someone's filed a bug?
NorthEast
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Re: Flare 10 Find and Replace in Files

Post by NorthEast »

mcowan wrote:I don't see that MadCap has addressed this. I assume someone's filed a bug?
I know the bug has been there for years, but still everyone that has this issue should report it as the bug anyway.

I'd take a guess that bugs with more reports are more likely to get fixed.
ChoccieMuffin
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Re: Flare 10 Find and Replace in Files

Post by ChoccieMuffin »

Dave Lee wrote:
mcowan wrote:I don't see that MadCap has addressed this. I assume someone's filed a bug?
I know the bug has been there for years, but still everyone that has this issue should report it as the bug anyway.

I'd take a guess that bugs with more reports are more likely to get fixed.
Thanks for the reminder, bug submitted (again!) quoting this thread.
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
cherwoo
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Re: Flare 10 Find and Replace in Files

Post by cherwoo »

ChoccieMuffin wrote:
Dave Lee wrote:
mcowan wrote: Thanks for the reminder, bug submitted (again!) quoting this thread.
Confirming it's still a bug in 2020r3. :shock:
@ChoccieMuffin will you report again?
There have been quite a few updates in nearly a year, and this scores an 8.5 on customer dissatisfaction/product dysfunction scale.
BTW: The CatapultMdiEditor file delete fix still works, too.
cherwoo
Lead Technical Documentation Developer
Newbie Flare User <-- Make Me Love It!
RStreets
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Re: Flare 10 Find and Replace in Files

Post by RStreets »

Happening to me too (hadn't noticed it much for a while now even the first search of the day won't let me type).

Submitting a bug report. It's such a time waster.
Rae Streets (Flare user since 2017, now on Flare 2023; Central user from 2020)
ChoccieMuffin
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Re: Flare 10 Find and Replace in Files

Post by ChoccieMuffin »

Bug submitted yet again (#S033998) quoting this thread. It's a real pain!
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
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