Removing glossary term defs from search result abstract

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carrollk
Propeller Head
Posts: 13
Joined: Mon Jun 08, 2015 7:10 am

Removing glossary term defs from search result abstract

Post by carrollk »

Hi,
For the moment for each topic we are using the automatically created search result abstracts. However, a lot of these descriptions contain glossary terms and Flare is adding the full glossary definition in the middle of the descriptions. For example, in the attached screen shot in the Getting Started result the word list is appended with the text A list is a way to categorize.... This is making our descriptions unreadable. Does anyone have any ideas on how to fix this problem, that is, not have glossary definitions displaying in the middle of the abstracts?

Thanks for your help,
Karen
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Nita Beck
Senior Propellus Maximus
Posts: 3667
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Removing glossary term defs from search result abstract

Post by Nita Beck »

Check out this Help topic, which discusses how to include or exclude glossary terms from search results: http://help.madcapsoftware.com/flare12/ ... Result.htm

HTH
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
carrollk
Propeller Head
Posts: 13
Joined: Mon Jun 08, 2015 7:10 am

Re: Removing glossary term defs from search result abstract

Post by carrollk »

Hi Nita,
Thanks for getting back, but the problem we're having isn't about displaying the glossary term at the top of the search results screen, it's that Flare adds the glossary definition in the middle of the search result abstract making the abstract unreadable.

Thanks,
Karen
Nita Beck
Senior Propellus Maximus
Posts: 3667
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: Removing glossary term defs from search result abstract

Post by Nita Beck »

I see. I studied your screenshot more closely.

This seems buggy to me. I'd run this past MC tech support.
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
rogersm
Propeller Head
Posts: 97
Joined: Fri Nov 07, 2014 4:29 am

Re: Removing glossary term defs from search result abstract

Post by rogersm »

Hi there,

Just to let you know, Flare support confirmed that this is a bug. Unfortunately, this means that we will have to drop using glossary term links in our output because we need readable search result abstract text. We don't have time manually fix this for each topic by putting in meta descriptions for each topic. I am not aware of any other workaround.
GaryUK
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Posts: 58
Joined: Thu Aug 29, 2013 12:19 am
Location: Surrey UK

Re: Removing glossary term defs from search result abstract

Post by GaryUK »

I've also logged this but still no fix from MadCap. Their support is incredible but I can't say the same for development. This is a serious bug which results in unprofessional output. Worse still, it looks through these embedded pieces of text when it searches. Glossary links are by nature ubiquitous. When a term appears as part of a glossary description, it comes up in searches whether the topic body contains the word or not. That's why you get millions of results when you type in almost any search term. It makes the search feature virtually useless.
sujith
Jr. Propeller Head
Posts: 1
Joined: Sun Mar 04, 2018 11:30 am

Re: Removing glossary term defs from search result abstract

Post by sujith »

I am also facing the same issue. Did this issue get fixed?
Fidens1
Propeller Head
Posts: 15
Joined: Fri May 10, 2013 5:26 am

Re: Removing glossary term defs from search result abstract

Post by Fidens1 »

This is still an issue. It would be great if MadCap could fix this.
There are such things as stupid questions. Luckily, I've documented answers for all of them.
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