How to contact a board administrator?

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How to contact a board administrator?

Postby mfaux on Thu Sep 07, 2017 4:09 am

Hi,

How do you contact a board administrator?

I'm in the process of evaluating Flare, and posting some questions on this forum; I've received a personal message, but can't reply to it.

According to the FAQ:

I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you from sending messages. Contact a board administrator for more information.


I can't find where/how to contact an adminstrator.

Thanks in advance,
mfaux
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Re: How to contact a board administrator?

Postby Dave Lee on Thu Sep 07, 2017 4:25 am

I'm an admin, but I don't know why you can't view a PM - at a guess, you probably can't use PMs until you've got to the stage where your posts don't require approval.

For reference, all MVPs are admins:
memberlist.php?mode=group&g=986
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Re: How to contact a board administrator?

Postby mfaux on Thu Sep 07, 2017 4:54 am

Thank you Dave, I appreciate it.

I can view the PM, just not reply to it.
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Re: How to contact a board administrator?

Postby mfaux on Thu Sep 07, 2017 6:58 am

I can reply now. :thumb:
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Re: How to contact a board administrator?

Postby SteveS on Thu Sep 07, 2017 3:25 pm

Going on your post count I'd guess you weren't marked as a 'legitimate' user, you have to have two posts accepted before you get full use of a user's features.
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Re: How to contact a board administrator?

Postby SandraF on Mon Sep 30, 2019 2:08 pm

My apologies if this is a duplicate. I tried to post a reply earlier but have not received the email I usually get that says post is being reviewed.

I am having same problem OP was having - I have received a personal message and can't reply to it. I have had 2 posts posted before (the personal message was a response to a post) so I wouldn't think lack of verification would be the problem.

The remedy listed is to contact an admin, but I don't know how to contact an admin; the link provided on this thread gives me a list of admins but there I encounter the same problem: can't message em. So I'm just hoping an admin sees this.

Thanks!
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Re: How to contact a board administrator?

Postby Nita Beck on Tue Oct 01, 2019 7:19 am

MadCap determines the rules for new members, who have to go through a "probationary period" based on number of posts. You'll be able to send PMs only after you've gotten through the probationary period.
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