Capture 7 - Failed to register the hotkey

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kmacdowe
Propeller Head
Posts: 21
Joined: Fri Aug 19, 2016 10:26 am

Capture 7 - Failed to register the hotkey

Post by kmacdowe »

Many of the hotkeys in Capture 7 do not work in Windows 10 because they are already registered by other programs.
When you try to reassign them in the File>Option form, the assignment fails often because what you chose, is already in use.
One cannot go through each possible hotkey for each Action, that is too time consuming.
Is there a quick way to get them working? Something like a cheat sheet or auto assign?
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Maurizme
Jr. Propeller Head
Posts: 2
Joined: Fri Nov 30, 2018 12:16 pm

Re: Capture 7 - Failed to register the hotkey

Post by Maurizme »

I'm experiencing the same issue. The hotkey, in particular CTRL+F, does not register.
The instructions in the error message are quite cryptic in MadCap Capture, so I assume they are referring to the Flare application?
I will attempt to update the hotkeys there; otherwise, I have no way to update them within MadCap Capture, and that's a shame, given that the error message refers to a menu option that isn't there.
Xonk
Propeller Head
Posts: 11
Joined: Fri Jul 12, 2019 3:01 am

Re: Capture 7 - Failed to register the hotkey

Post by Xonk »

Almost a year any update on this?
kmacdowe
Propeller Head
Posts: 21
Joined: Fri Aug 19, 2016 10:26 am

Re: Capture 7 - Failed to register the hotkey

Post by kmacdowe »

I gave up on Capture. Too bad, it was promising.
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