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Flare 2020 MCDropDown image bug
Posted: Thu May 21, 2020 11:16 am
by tagalong
I'm evaluating Flare 2020 before the rest of our small dev team updates from 2019, and have encountered a bug that seems to be integral to this version. For the DropDown image icon (class
MCDropDown_Image_Icon) I believe that a link to a transparent image in the dropdown is pointing to the wrong place (and therefore generating alt text for Open and Closed, which normally shouldn't be generated).
The build log lists an error:
Link points outside project file (Error ID 10056)
There is code in the final output pages with a reference to a
transparent.gif which isn't anywhere in our source project :
Code: Select all
<img class="MCDropDown_Image_Icon" src="../../../Skins/Default/Stylesheets/Images/transparent.gif" alt="Closed" data-mc-alt2="Open" width="16" height="11">
But I believe it should be:
Code: Select all
<img class="MCDropDown_Image_Icon" src="../../Skins/Default/Stylesheets/Images/transparent.gif" alt="Closed" data-mc-alt2="Open" width="16" height="11">
one directory higher (or one less "../")
Can you please verify if this is an issue with Madcap source?
Re: Flare 2020 MCDropDown image bug
Posted: Thu May 21, 2020 3:26 pm
by SteveS
Hi,
Welcome to the forums.
This is a peer to peer forum, although the folk from Madcap drop in from time to time.
You can lodge bug reports here:
here
Re: Flare 2020 MCDropDown image bug
Posted: Fri May 22, 2020 6:12 am
by tagalong
Sorry, I didn't know there was a separate bug resource. Report submitted.
Re: Flare 2020 MCDropDown image bug
Posted: Thu Aug 20, 2020 7:57 am
by nhhale
FWIW, I've logged this as a bug with MadCap, too.
Re: Flare 2020 MCDropDown image bug
Posted: Tue Oct 13, 2020 8:42 am
by tagalong
nhhale wrote:FWIW, I've logged this as a bug with MadCap, too.
Glad to know I'm not the only one.
Follow-up -- this is still unresolved for me, after going back and forth with MadCap help. In short, they recommended a rebuild of the project -- no small task, as it's over 3,500 pages. After an iterative process of deleting topics from the TOC I was able to single out one topic page that apparently triggered the problem. I suspect that something may have been corrupted in the TOC file, because as far as I can tell the page code was valid. But the issue has returned with a content update this week and I'm back to square one.
Re: Flare 2020 MCDropDown image bug
Posted: Thu Jun 17, 2021 8:34 am
by superbilliken
Did you get a bug ticket number or anything, like a priority, stastus, or position on the backlog?? Do we have any insight into reported bugs?
Re: Flare 2020 MCDropDown image bug
Posted: Wed Jun 23, 2021 7:47 am
by nhhale
Sorry, haven't been keeping up to date on the forums. In my case, I determined that letting Flare create glossary links for me as part of building a target was what triggered the issue with transparent.gif ending up in a new, wrong location in the 'built' Help. I created a CSS fix that worked in testing, but I should say that in the long run, I opted to stop autocreating glossary links and move old glossary content to new microcontent, as that let me include better formatting and cross references in term definitions, and still show the content highlighted at the top of appropriate search results.
Here's the CSS fix, in case it helps. As noted here, the compiler points the 'built' Help output to a location for transparent.gif that's outside the folder for that Help, so for me, I couldn't just put a transparent.gif in that location, as that would foul up version control for our software. After lots of poking, I determined that transparent.gif was used for spacing, so I created CSS to hide that image altogether and add spacing in a different way.
Code: Select all
/* First part of a fix for issues with bad path to transparent.gif, taken from MadCap forum comment here: */
/* https://forums.madcapsoftware.com/viewtopic.php?f=6&t=32201&p=139157&hilit=glossary */
/* Hides the transparent.gif used for a number of topic toolbar buttons, default glossary links, and dropdowns */
.print-button > img,
.expand-all-button > img,
.collapse-all-button > img,
.remove-highlight-button > img,
.MCHelpControl_Image_Icon,
.MCDropDown_Image_Icon
{
display: none;
}
/* Second part of a fix for issues with bad path to transparent.gif */
/* Adds space before the link for dropdowns, so that the DropDownOpen.png and DropDownClosed.png have appropriate space from those links. */
a.MCHotSpotImage::before
{
content: '\2000';
}
Re: Flare 2020 MCDropDown image bug
Posted: Tue Sep 21, 2021 9:33 am
by tagalong
Thanks Nancy, I'll give that a try!