Flare crashes when opening TOC

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Ellu
Propeller Head
Posts: 11
Joined: Fri Jan 08, 2016 3:46 am

Flare crashes when opening TOC

Post by Ellu »

I have a problem since yesterday. All the sudden, when I try to open the Master TOC, Flare (2021) started crashing. Everything else works normally. What can I do to make this stop?
gilyu
Jr. Propeller Head
Posts: 3
Joined: Mon Jul 13, 2020 4:07 pm

Re: Flare crashes when opening TOC

Post by gilyu »

We ran into this problem as well. Madcap support keeps telling us there is no issue, but there is.

Here's what we have been able to determine so far.
If you have an <H1> with an anchor, it seems to cause the problem. Try removing the anchor on the H1 and any references to that H1 with an anchor.
Duplicate anchors - if there is an "id" that is duplicate in the source, it appears to sometimes cause an issue as well. Hope that helps.
As a suggestion, if your Toc Is large, try breaking it up into smaller ToC and build them separately. If it works, then the HTML files referenced in that ToC aren't the problem, it's somewhere else.
Happy hunting.
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