Hello Old Phriends! I'm back....In A Sense..

roboHAL · Post by **roboHAL** » Fri Feb 17, 2023 4:52 am

For those who don't recognize me by user name, I go back many, many years with MadCap Flare. In fact, I was a beta tester for blue sky software, developers of Robohelp. I've also contributed to many "ideas" and have reported a number of "bugs" (since fixed) to MadCap over the years.

Why the hiatus? Well, I changed jobs (by virtue of my then-company being bought) in 2016 and the company I work for now does not use Flare. We use Zendesk. I'm back because I consider myself an expert in knowledgebase design. So I'm looking to read, perhaps learn, offer some ideas if/where I can, and basically "hang out" from time to time.

Frankly, despite my selecting Notify me when a reply is posted, I'm not sure I'll receive a reply because the email address I used to register is no longer valid.

I'll "poke around" (Grateful Dead term for you deadheads) and see if I can't change that.

I'll post this exact same post in one other thread here on the MadCap Forum for increased visibility. That will not be habitual.

Again, hello to aLL.

ChoccieMuffin · Post by **ChoccieMuffin** » Fri Feb 17, 2023 4:55 am

Hello back to you - I've read your responses over the years.

And this reply is also to help test whether your email address is indeed defunkt.

roboHAL · Post by **roboHAL** » Fri Feb 17, 2023 5:01 am

ChoccieMuffin wrote:Hello back to you - I've read your responses over the years.

And this reply is also to help test whether your email address is indeed defunct.

Thank you so much for the prompt reply, ChoccieMuffin. I have checked the (my) control panel and note that I've configured replies to go to my personal email. I just checked and I have received your reply.

Hopefully and presumably the information you've read from me in previous years has been informative and well-received.

roboHAL · Post by **roboHAL** » Fri Feb 17, 2023 5:09 am

For those who don't recognize me by user name, I go back many, many years with MadCap Flare. In fact, I was a beta tester for blue sky software, developers of Robohelp. I've also contributed to many "ideas" and have reported a number of "bugs" (since fixed) to MadCap over the years.

Why the hiatus? Well, I changed jobs (by virtue of my then-company being bought) in 2016 and the company I work for now does not use Flare. We use Zendesk. I'm back because I consider myself an expert in knowledgebase design. So I'm looking to read, perhaps learn, offer some ideas if/where I can, and basically "hang out" from time to time.

I posted this thread viewtopic.php?f=13&t=34159 as well for increased visibility. That will not be habitual. @ChoccieMuffin was kind enough to reply (quite readily I might add, so thank you for that

) so I'm now sure I'll receive a reply (if there is one and I select the Notify me when a reply is posted check box).

Again, hello to aLL.

Post by **SteveS** » Sun Feb 19, 2023 1:18 pm

Identical posts merged...

Welcome back

roboHAL · Post by **roboHAL** » Sun Feb 19, 2023 1:54 pm

SteveS wrote:Identical posts merged...

Welcome back

Thank you, Steve.

As I wrote, I shall not make duplicative posts on a habitual basis. Given your merger of the two posts, I shall not make a duplicative post again.

Best.

Hal

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