I am a recruiter with Writing Assistance, Inc., a national staffing agency for technical writers and instructional designers. I have a client looking for a software technical writer with experienced with both MadCap Flare and Camtasia Studio in either the Houston, TX or Tulsa, OK area. They also have an opening for a junior writer, but want to fill this position first.
Job Description
Our client is looking for a software technical writer to produce and maintain online help, user reference, and technical documentation. The technical writer must be able to creatively convert highly complex information into easy-to-understand user documentation through the use of tasked procedures, diagrams, video tutorials, and conceptual reference materials. The technical writer must acquire a working knowledge of Client's oil commodity management software features and capabilities. Client's documentation team is in the exciting and challenging position of converting legacy HTML-based online reference documents into online help and other formats.
Client is an innovative, market-focused software company that dramatically improves the performance of commodity-intensive businesses. Since 1991, they have built a strong customer reference base with industry-leading companies such as ConocoPhillips, Chevron, Merrill Lynch, Tyson Foods and Southwest Airlines. Headquartered in Houston, they also have offices in Tulsa, London, Singapore, and Hong Kong.
Department: Product Documentation, Engineering
Reports to: Director, Product Management
Office Location: Houston or Tulsa
Required Skills:
- * MadCap Flare (experience converting from FrontPage to Flare is a plus)
* Camtasia Studio
* SnagIt
* Excellent written and verbal communication skills
* Strong analytical and problem-solving skills
* Grasp new, complex business concepts and problems in a short period of time
* Good at listening and asking questions
* Self-starter, detail-oriented, organized, thorough
* Prioritize and perform multiple tasks with little supervision
* Takes initiative in researching industry information
* Effectively gathers information from the appropriate SMEs
* Illustration and visual design skills
* Takes initiative in learning client's software application
* Able and willing to learn new technologies
* Work in a results-oriented, deadline-driven environment
* Strong interpersonal skills and a team-oriented mindset
* 3-6 Experience writing and proofing product documentation for enterprise software products preferred
* PC literate including experience and proficiency with various authoring tools
* Industry knowledge of commodities trading preferred
- * 10% travel required
* Bachelor’s degree or equivalent required
* Work status must be U.S. citizen or permanent resident
Unfortunately am in another part of the world!