Mimic evaluation: Recording Area and Task bar do not appear

This Forum is for General Issues about Mimic
Post Reply
Maarten
Jr. Propeller Head
Posts: 4
Joined: Wed Feb 20, 2013 5:25 am

Mimic evaluation: Recording Area and Task bar do not appear

Post by Maarten »

Hi,

I'm currently evaluating Mimic and am running into a technical problem: whenever I click on Record, the Recording Area and Task bar do not appear.
I've tried starting the recording by clicking the Record button in the Movie ribbon, clicking Record a Movie in the Getting Started pane, and also through File > New > Record Movie.
Interestingly, when choosing File > New > Movie from Screenshot, the Recording Area and Task bar do appear.

System details:
Mac OS 10.8.2
Parallels 8.0
Windows 7 Pro
Java SE Runtime Environment 7 Update 15
Mimic 7

Any help would be appreciated.

Regards,

Maarten
The Netherlands
SteveS
Senior Propellus Maximus
Posts: 2087
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).
Contact:

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by SteveS »

Hi Maarten,

I've experienced this when I'm running multiple monitors and have changed the resolution away from native.

Are you running a different resolution than standard? Given you are using an emulator on a Mac you might be getting an inconsistency...
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
SteveS
Senior Propellus Maximus
Posts: 2087
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).
Contact:

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by SteveS »

Oh, and welcome to the forums! :mrgreen:
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
Maarten
Jr. Propeller Head
Posts: 4
Joined: Wed Feb 20, 2013 5:25 am

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by Maarten »

Hi Steve,

Many thanks for your reply and suggestion.
I am indeed working with an additional monitor, connected to a MacBook Pro (with retina screen).
I have now changed the Windows screen resolution back to the recommended setting of 1024x768 but this doesn't resolve the problem I'm afraid.
Is there anything else I could check?

Regards,

Maarten
Maarten
Jr. Propeller Head
Posts: 4
Joined: Wed Feb 20, 2013 5:25 am

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by Maarten »

P.S. I'm also evaluating Capture which seems to make use of the same controls and those are all working fine (but maybe those are the same controls as the controls for Movie from Screenshot in Mimic which is also working for me...).

- Maarten
SteveS
Senior Propellus Maximus
Posts: 2087
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).
Contact:

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by SteveS »

...you could try running mimic and the program you are trying to capture on the primary monitor...

Failing that, I'd contact support to see if they have any suggestions.
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
Maarten
Jr. Propeller Head
Posts: 4
Joined: Wed Feb 20, 2013 5:25 am

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by Maarten »

SteveS wrote:...you could try running mimic and the program you are trying to capture on the primary monitor...
Yep, I tried that but with no success.
I'll try and get in touch with support.

Thanks again for your help and quick responses!
SteveS
Senior Propellus Maximus
Posts: 2087
Joined: Tue Mar 07, 2006 5:06 pm
Location: Adelaide, far side of the world ( 34°56'0.78\"S 138°46'44.28\"E).
Contact:

Re: Mimic evaluation: Recording Area and Task bar do not appear

Post by SteveS »

...joys of being on the other side of the world, using a computer when everyone else is sleeping, eating, or otherwise having fun!
Image
Steve
Life's too short for bad coffee, bad chocolate, and bad red wine.
Post Reply