Using Feedback for HTML Help

This forum is for general questions about Feedback Explorer and Feedback Server.
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gewriter_2
Propeller Head
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Joined: Tue Feb 13, 2007 2:27 pm
Location: Plano, TX
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Using Feedback for HTML Help

Post by gewriter_2 »

Just as a heads-up to any of you planning to use the Feedback service with HTML Help. When you're generating your files using Flare 3.1, you also need an updated SkinSupport file or the service won't work correctly. This file is not available on the download, and isn't included in the installer for the current version of 3.1 on the web (at least, not when we downloaded it in mid-May). Knowing this before the deadline for a build would have saved us about 2 hours on the phone with MadCap Support, trying to figure out what the heck was going on. Just trying to save any others out there from a similar fate. :roll:
Rachel Hiatt
Information Developer
GE Healthcare
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