Can Feedback Server Provide E-mail Notifications To Authors?

This forum is for general questions about Feedback Explorer and Feedback Server.
Post Reply
pcalnan
Propeller Head
Posts: 65
Joined: Tue Jul 17, 2007 8:30 am
Location: Ottawa, Ontario
Contact:

Can Feedback Server Provide E-mail Notifications To Authors?

Post by pcalnan »

Not sure if this is a good idea or not but I'm certain someone will express their views on the merits of this idea. :)

Unless I'm mistaken, Feedback Server is set up on the model where the author/reviewer/admin has to use Feedback Explorer to check for any pending comments or stats.

Feedback Server can provide e-mail notifications to commenters if someone responds to their comment but... can it also provide e-mail notifications to authors/reviewers/admins that there are comments awaiting review?

Could it also e-mail authors/reviewers/admins whenever a certain stat reaches a certain threshold? For example, if an individual page gets 1,000,000 page hits (a ridiculous number, I know), can I get a notification telling me this? Or can I only learn about stats through Feedback Explorer?

Thanks in advance.
Patrick Calnan
Shopify
http://www.shopify.com
Madcap Guru
Sr. Propeller Head
Posts: 238
Joined: Tue Mar 17, 2009 10:41 pm

Re: Can Feedback Server Provide E-mail Notifications To Authors?

Post by Madcap Guru »

Yes Feedback server will send an email if a comment needs to be approved
Rick Ferrell
____________________________

Former Flare and Robohelp Support
Image
Post Reply