Database Errors

[doc_guy]

Hey everybody.

Using Analyzer V7, Flare V11. When I analyze my project, I get six database errors. All of them are related to variable sets. I'm getting the following errors.

Does anybody have any ideas what my next step is?

[kkelleher]

This sounds to me like a problem in the SQLite databse that Analyzer builds. For some reason, the VariableType column is missing from the Variable table. Try deleting your Analyzer folder and re-analyzing the project.

Thanks,

Kristen

[doc_guy]

Thanks for the advice.

That didn't solve it. I guess I need to open a case with Support.

[kkelleher]

Sorry it didn't work. I don't use Analyzer too much, so I may be wrong about where they store that database. Not to ask the Flare equivalent to "have you tried restarting Windows?" but did you also delete other problematic, generated folders such as /Analyzer, /Output, /FileSync and /SourceControl?

Thanks,

Kristen

[NorthEast]

Using Analyzer V7, Flare V11.

I'd guess it's because you're using an older version of Analyzer.
Analyzer v7 is for Flare v10, Analyzer v8 is for Flare v11.

[Dirk]

Using Analyzer V7, Flare V11.

I'd guess it's because you're using an older version of Analyzer.
Analyzer v7 is for Flare v10, Analyzer v8 is for Flare v11.

If MadCap has released Analyzer v8, why haven't I been notified of the upgrade? I have a Bronze plan for the complete MadPak.

[NorthEast]

Using Analyzer V7, Flare V11.

I'd guess it's because you're using an older version of Analyzer.
Analyzer v7 is for Flare v10, Analyzer v8 is for Flare v11.

If MadCap has released Analyzer v8, why haven't I been notified of the upgrade? I have a Bronze plan for the complete MadPak.

You'd need to ask MadCap why they haven't contacted you!

Note that when MadCap release a new version, they email the new licence keys to the purchaser of the software - they don't email the person who installs and registers the software. We've had this problem in our company, since the upgrade emails are sent to our purchasing dept, but they don't necessarily know who is using the software in our company.