FTP Destination Editor - no directory value

[LindaW]

The way that my FTP account is set up, my files go directly into a subfolder, called documentation, off the main site. So in the Destination Editor, I put the IP address in the Host Name field, and that is the destination folder for my files. If I enter "Documentation" in the Directory field, the files go to a subdirectory of my destination folder:

• My destination: mywebsite/documentation
  my files are publishing here: mywebsite/documentation/documentation

In the Destination Editor, it does not allow me to leave the directory field blank, and I don't have a value to enter there. I have tried a few entries, but so far have not found anything that works:

• public_html
  /
  (blank space)

Any suggestions?
Thanks,
Linda

[LindaW]

i got an answer on this from MC support. If you want to publish directly into a folder with FTP, the Destination Editor requires an entry in the Directory field.

If you enter ./ in the directory field, your files will go into your destination folder (Host Name).

[ilyssaallison]

Hello,

Madcap is not recognizing the ftp address I input for my remote computer ip address. Under "host", do I simply write "ftp.myfullcomputername"?
Under "port", is there a specific port I need to use?


Thanks,

[LindaW]

I think it depends on how you are set up. I had to use the IP address (nnn.nnn.nnn.nnn) - which I got from my host administrator. I did not enter a Port.
Linda

[DLComly]

It appears that the info about ./ as the correct value for the directory field isn't in the Flare documentation; it should be. I'm working closely with a developer to set up delivery of online help via FTP and he was stumped by this question.

@LindaW - Thanks!