All Help is broken in Flare 12

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JeromeR
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All Help is broken in Flare 12

Post by JeromeR »

Be forewarned.

My current client has very high Internet security in place, so the following are not functioning in Flare 12:
- Help (online website scripts are blocked).
- PDF guides (search hangs).
There's no way to disable the security.

I thought there used to be locally installed Help but I can't find it in Flare 12.

I need to reactivate Flare 11 to see if there's locally installed Help there.
Nita Beck
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Location: Pittsford, NY

Re: All Help is broken in Flare 12

Post by Nita Beck »

Local Help in Flare 12 is not broken; it's just not available by default.

To turn local Help back on, go to File > Options > General and select the Use Local Help check box. Then, if there is no internet connectivity, the local Help will be presented.
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
JeromeR
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Re: All Help is broken in Flare 12

Post by JeromeR »

Thanks. That helped.

Hint for MadCap: if a user activated manually, Local Help should be toggled on—because chances are there's an overenthusasm on the part of I.T.'s security systems, or a lack of Internet connectivity.
Nita Beck
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Posts: 3669
Joined: Thu Feb 02, 2006 9:57 am
Location: Pittsford, NY

Re: All Help is broken in Flare 12

Post by Nita Beck »

Glad that helped.
JeromeR wrote:Hint for MadCap: if a user activated manually, Local Help should be toggled on—because chances are there's an overenthusasm on the part of I.T.'s security systems, or a lack of Internet connectivity.
Not a bad idea. But rather than offer a hint to MadCap, whose employees sometimes hang out here at the peer-to-peer forums, about something you'd like to see them implement, why not put in a feature request?
https://www.madcapsoftware.com/feedback ... quest.aspx
Nita
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RETIRED, but still fond of all the Flare friends I've made. See you around now and then!
JeromeR
Propeller Head
Posts: 64
Joined: Fri Mar 20, 2009 2:15 pm
Contact:

Re: All Help is broken in Flare 12

Post by JeromeR »

Thanks, Nita. I submitted an enhancement request.
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