Import review package - given path's format not supported

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Import review package - given path's format not supported

Postby mattstubbs+ on Tue Jul 14, 2015 8:12 am

I'm unable to view a review package in the Inbox, which (instead of the normal list of files) displays "error loading in-box: The given path's format is not supported."

The files are there I think (I can right click the File Reviews window and successfully select Open Reviewed File, Open Source File, Accept File or Delete) but I cannot see them.

Any ideas?
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Re: Import review package - given path's format not supporte

Postby marcmalano on Fri Mar 11, 2016 8:03 am

I'm seeing the same in-box error on one project (so far) using Flare 11.
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Re: Import review package - given path's format not supporte

Postby GKoch on Wed Sep 21, 2016 5:41 am

Any answers on this one? Two members of our team (me included) started getting this error out of the blue in Flare 11 and 12.
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Re: Import review package - given path's format not supporte

Postby kjordan on Fri Jan 10, 2020 12:06 pm

The following solution worked for me:

1. Open Windows Explorer.
2. Navigate to the Inbox folder for the project : Project folder > Users folder > (User Name) folder > Inbox folder
3. Delete all the files in the Inbox folder
4. In Flare, reimport review package.

Hope this helps.
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