Imported a project, and now nothing opens.

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Imported a project, and now nothing opens.

Postby Leigh on Wed Nov 09, 2022 9:40 am

I imported a new project, and now I get this error. Sometimes it shows a loading bar, but nothing ever appears. I can't open any of my projects now.

I did see this post https://forums.madcapsoftware.com/viewtopic.php?f=4&t=16241https://forums.madcapsoftware.com/viewtopic.php?f=4&t=16241 , but these all seem to be dual-bound. We're currently single-bound, or is it just a bug?
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Leigh
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Re: Imported a project, and now nothing opens.

Postby Nita Beck on Wed Nov 09, 2022 10:05 am

Sorry you've having this issue. Given that you now can't open any projects, I can only suggest that you repair your Flare installation. Other than that, you might need to pitch this to MadCap Technical Support.
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Nita Beck
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Re: Imported a project, and now nothing opens.

Postby Leigh on Wed Nov 09, 2022 10:43 am

Hi Nita, Thanks for your advice. I'm sorry I did forget to mention it. I have tried repairing and uninstalling twice, unfortunately, with no luck.

I'm waiting for Madcap Technical Support to respond, but I'm hoping maybe someone has come across this so I could fix it or work around it in the meantime.

Nita Beck wrote:Sorry you've having this issue. Given that you now can't open any projects, I can only suggest that you repair your Flare installation. Other than that, you might need to pitch this to MadCap Technical Support.
Leigh
Jr. Propeller Head
 
Posts: 2
Joined: Tue Nov 08, 2022 1:36 pm


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