Importing from Word, equation not converting

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ChoccieMuffin
Senior Propellus Maximus
Posts: 2630
Joined: Wed Apr 14, 2010 8:01 am
Location: Surrey, UK

Importing from Word, equation not converting

Post by ChoccieMuffin »

Afternoon all.

I have a small Word document that contains a single equation, but the import hangs when it gets to that equation.

I've looked at the help topic http://help.madcapsoftware.com/flare201 ... -Files.htm that says to ensure that on the main Flare Options dialog box the "Import/Export MS Word without Office" check box is not selected and on the Import file the "Convert equations to MathML" check box is selected.

Both options are as they're supposed to be, but my tiny little equation makes the import grind to a halt, and it can only be got out of its loop by ending the Flare task in Task Manager.

I cleared the "Convert equations to MathML" check box and the import worked, converting the equation to an image.

Any suggestions, or should I just report it to Flare Tech Support as a bug?
Started as a newbie with Flare 6.1, now using Flare 2023.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
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