Cannot Import Framemaker files to Flare (missing from disk)

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Cannot Import Framemaker files to Flare (missing from disk)

Postby Elaine_of_Sefas on Wed Apr 24, 2019 11:36 am

Problem – Cannot import older FMs into MCF using
Framemaker 2017 Release &
MadCap Flare 2018

1. The FM files are opened and saved to the 2017 version of FM. This Framemaker book compiles and can be made into a PDF from fM
2. Do usual Framemaker Book import
3. Get errors on FM side –
4. Framemaker displays an internal error

Flare has these messages:
Converting FrameMaker document: CoverPage.fm...
Converting image file...
Converting image file...
Converting image file...
Converting image file...
Created topic: CoverPage.htm...
Converting FrameMaker document: OPExpressGuideUtilisationTOC.fm...
Created topic: OPExpressGuideUtilisationTOC.htm...
Converting FrameMaker document: 1_introduction.fm...
FrameMaker Import: C:\Users\ElaineM\Desktop\New folder\FM - Web Interface User's Guide\1_introduction.fm: In hypertext marker (type 'XRef'): File '../../../../Desktop/New folder/FM - Web Interface User's Guide/2_CorbeillesDeDepot.fm' is missing from disk or is not referenced in the book.
FrameMaker Import: C:\Users\ElaineM\Desktop\New folder\FM - Web Interface User's Guide\1_introduction.fm: In hypertext marker (type 'XRef'): File '../../../../Desktop/New folder/FM - Web Interface User's Guide/3_SuiviDesCourriers.fm' is missing from disk or is not referenced in the book.
FrameMaker Import: C:\Users\ElaineM\Desktop\New folder\FM - Web Interface User's Guide\1_introduction.fm: In hypertext marker (type 'XRef'): File '../../../../Desktop/New folder/FM - Web Interface User's Guide/4_ImpressionsUtilisateur.fm' is missing from disk or is not referenced in the book.
Created topic: 1_introduction.htm...
Converting image file...
Converting anchored frame to PDF file (internal id = 2)...
Created topic: Connecting_through_the_w.htm...
Converting FrameMaker document: 2_CorbeillesDeDepot.fm...
Converting image file...
Created topic: 2_CorbeillesDeDepot.htm...
Created topic: Prerequisites_for_deposi.htm...
Created topic: Mailpiece_deposit.htm...
Converting image file...
Created topic: General_case.htm...
Converting image file...
Created topic: Multiple_selection.htm...
Converting image file...
Created topic: _Composit_send__type_bas.htm...
Converting image file...
Converting image file...
Created topic: Case_of_a_deposit_in_a_M.htm...
Converting anchored frame to PDF file (internal id = 5)...
Converting image file...
Created topic: Deposit_tracking.htm...
Converting image file...
Converting anchored frame to PDF file (internal id = 12)...
Converting PDF file to image...
Converting image file...
Created topic: Deposits_Permitted.htm...
Converting image file...
Created topic: Deposits_Rejected.htm...
Converting anchored frame to PDF file (internal id = 9)...
Converting PDF file to image...
Converting image file...
Created topic: Cancel_a_deposit.htm...
Converting anchored frame to PDF file (internal id = 10)...
Converting PDF file to image...
Converting image file...
Created topic: Restart_a_deposit.htm...
Converting FrameMaker document: 3_SuiviDesCourriers.fm...
Created topic: 3_SuiviDesCourriers.htm...
Created topic: Neutralizing_a_deposit.htm...
Converting anchored frame to PDF file (internal id = 9)...
Converting PDF file to image...
Converting image file...
Created topic: Mailing_management.htm...
Created topic: Field_description.htm...
Converting image file...
Created topic: Available_actions_on_dis.htm...
Created topic: The_various_mailpiece_st.htm...
Created topic: Filtering_the_document_l.htm...
Converting anchored frame to PDF file (internal id = 7)...
Converting PDF file to image...
Converting image file...
Converting image file...
Converting image file...
Created topic: Additional_filters_butto.htm...
Created topic: Classifying_the_document.htm...
Created topic: Viewing_a_mailpiece.htm...
Created topic: Special_case_of_the_send.htm...
Created topic: Viewing_the_detailed_pro.htm...
Converting image file...
Created topic: Mail_tracking.htm...
Converting anchored frame to PDF file (internal id = 6)...
Converting PDF file to image...
Converting image file...
Created topic: Validating_awaiting_mail.htm...
Converting image file...
Created topic: Signing_awaiting_mailpie.htm...
Converting image file...
Created topic: Checking_awaiting_mailpi.htm...
Converting FrameMaker document: 4_ImpressionsUtilisateur.fm...
Created topic: 4_ImpressionsUtilisateur.htm...
Created topic: Defining_the_local_print.htm...
Converting image file...
Converting image file...
Created topic: Accessing_local_printing.htm...
Converting image file...
Created topic: Selecting_the_mailpieces.htm...
Created topic: Displaying_and_printing_.htm...
Converting FrameMaker document: OPExpressUserGuideEN_IX.fm...
Created topic: OPExpressUserGuideEN_IX.htm...
Converting FrameMaker document: BackCoverPage.fm...
Converting image file...
Created topic: BackCoverPage.htm...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving Header/Footer page layout: LeftRightPageLayout.flpgl...
Created topic: LeftRightPageLayout.flpgl...
Saving variable set: OPExpressUserGuideEN...
Saving condition tag set: OPExpressUserGuideEN...
Saving TOC file: OPExpressUserGuideEN...
Patching document links...
Failed to import files.

When you select Close you get The Accept Imported Documents. If you select Accept, you get stuck in never ending loop.

Any suggestions on possible fixes?
Elaine_of_Sefas
Jr. Propeller Head
 
Posts: 1
Joined: Wed Apr 10, 2019 7:06 am

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