Error converting Word doc

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Error converting Word doc

Postby Maya_t on Wed Jun 12, 2019 6:49 am

Hi guys, Im looking for advice..
Im trying to import a word file and I cant get past the initial import stage. I keep getting the message as seen in the image.
Has anyone seen this before ? does anyone know what to do?
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Maya_t
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Re: Error converting Word doc

Postby ChoccieMuffin on Wed Jun 12, 2019 9:58 am

Is the document in a location where you have write permissions? Is the document open in Word already?
Started as a newbie with Flare 6.1, now using Flare 2019r1.
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ChoccieMuffin
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Re: Error converting Word doc

Postby Maya_t on Thu Jun 13, 2019 1:40 am

Yes, its saved on my work drive, and yes, the document is open, but I cant seem to save changes and close the document....
Maya_t
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Posts: 7
Joined: Mon Apr 22, 2019 2:37 am

Re: Error converting Word doc

Postby ChoccieMuffin on Thu Jun 13, 2019 2:50 am

Maya_t wrote:Yes, its saved on my work drive, and yes, the document is open, but I cant seem to save changes and close the document....


There you have it then - the problem is with the Word document (or the folder where it's saved) rather than with the Flare conversion.

Can you save the document to a different location and then try to import it? If that works then you'll need to either use the new location or speak to someone techie at your end to give you the relevant permissions to write in the folder where the Word doc needs to be.

Hope that helps.
Started as a newbie with Flare 6.1, now using Flare 2019r1.
Report bugs at http://www.madcapsoftware.com/bugs/submit.aspx.
Request features at https://www.madcapsoftware.com/feedback ... quest.aspx
ChoccieMuffin
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Posts: 2075
Joined: Wed Apr 14, 2010 8:01 am
Location: Surrey, UK


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