Character Encoding Not Recognized

This forum is for all Flare issues related to styles, stylesheets and XML.

Does IE recognize your Flare output as UTF-8? Right-click a topic in your browser to find out.

Poll ended at Thu Dec 07, 2006 9:42 am

Yes
2
100%
No
0
No votes
 
Total votes : 2

Character Encoding Not Recognized

Postby Joseph on Tue Nov 07, 2006 7:53 am

Flare encodes all files as UTF-8 using the XML heading [<?xml version=\"1.0\" encoding=\"utf-8\"?>], but when I open my output in IE, right-click and look at Encoding, it is shown as Western European. This is true both of topics and navigation pages such as TOC and index. This has caused some problems on our intranet, where characters such as bullets are not displayed correctly (the problem does not occur when they are displayed locally, only via http). I have managed to rectify the matter by placing a meta tag ([<meta http-equiv=\"content-type\" content=\"text/html; charset=UTF-8\" lang=\"en\" />]) in the header of each topic, however this is a manual process that I would prefer to avoid.

Can anyone tell me (1) Why Flare's XML encoding is not recognized, and (2) how to automate the encoding so that I do not have to manually enter a meta tag for each topic?

Thank you,
Joseph
Joseph
Jr. Propeller Head
 
Posts: 2
Joined: Fri Oct 20, 2006 9:30 am
Location: New York, NY

Character Encoding Not Recognized - Solved

Postby Joseph on Wed Nov 08, 2006 10:16 am

To follow up on my earlier post, I have solved the problem by working with our network administrator. HTML and Javascript files on our intranet are handled by an ASP.dll which was interfering with Flare's XML and Javascripts. The ASP.dll was used because some files on our intranet draw on Oracle database content. We have now disabled it for the online help. Thank you all for your generous suggestions and support.
Joseph
Jr. Propeller Head
 
Posts: 2
Joined: Fri Oct 20, 2006 9:30 am
Location: New York, NY


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