Pop-up image not displaying full-screen in Flare 2019

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Pop-up image not displaying full-screen in Flare 2019

Postby Kimota12 on Wed Apr 17, 2019 7:08 am

Hi,

I just upgraded to Madcap Flare 2019 and noticed that popup images no longer display across my screen. They are now constrained by the page margins. Anyone know a way around this? Previously, popup images were able to display 100% across a user's screen.

Thanks!
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Re: Pop-up image not displaying full-screen in Flare 2019

Postby bunnycat on Thu Apr 18, 2019 8:32 am

I just got back from MadWorld, where I talked to MadCap Support about issues with image thumbnail popups.
They admitted that there were several late-in-release bugs with the behavior of image thumbnail popups.

I would probably write them up a bug report with what you're seeing, especially if the behavior is different between 2019 and whatever earlier release you were using. I had related issue where the popup of the thumbnail was forced all the way to the end of the page that only happened when I used 2019 instead of 2018 R2.

CAT
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Re: Pop-up image not displaying full-screen in Flare 2019

Postby Kimota12 on Wed Apr 24, 2019 9:08 am

Thanks, I'm going to have a call with support in the next day. I'll post the results.
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Re: Pop-up image not displaying full-screen in Flare 2019

Postby Kimota12 on Mon Apr 29, 2019 10:13 am

Just received a response Madcap Support. In the 2019 version, you can't adjust the width of popup images larger than the body container.

So until they come out with a patch, if you want to make popup images fill your screen wider than your text margins, you should stick with previous versions of Madcap Flare.
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