One topic will not open in Contributor

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One topic will not open in Contributor

Postby ajturnersurrey on Tue Mar 13, 2018 4:01 am

Anyone else experienced this?

I have one topic in many hundreds which opens OK in Flare and builds fine in my outputs, but when that topic is included in a review package it fails to load in contributor, like this:

[img]
Error_opening_EC_Preface_Manager%20from%20Review%20Package.png
[/img]

I see nothing unusual about the file! Any guesses as to how I might resolve this?
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ajturnersurrey
Sr. Propeller Head
 
Posts: 255
Joined: Fri Nov 05, 2010 3:30 am

Re: One topic will not open in Contributor

Postby ajturnersurrey on Thu Mar 22, 2018 2:03 am

In discussion with MadCap support we have established that this is a bug (now on the list as #139108).

"The bug occurs when the topic is inside of a folder and has an Email hyperlink "Mail:to" and the review package has conditions applied to it.
...
A workaround would be to move the topic outside of a folder or remove the conditions from the review package."
ajturnersurrey
Sr. Propeller Head
 
Posts: 255
Joined: Fri Nov 05, 2010 3:30 am


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