Unknown orange symbol on file causing issues.

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Unknown orange symbol on file causing issues.

Postby BrianAtInTouchHealth on Mon Mar 16, 2020 12:10 pm

Hi,

One of the tech writers (aka User1 in the example below) is getting the following errors when she tries to synchronize with our GitHub repository:
Code: Select all
C:\Users\User1\Documents\My Projects\Our-Project-Name\Content\Resources\Images\logo_edited.jpg to C:\Users\User2\Pictures\logo_edited.jpg
Could not copy file: Access to the path 'C:\Users\User2\Pictures\' is denied.
Copying C:\Users\User1\Documents\My Projects\Our-Project-Name\Content\Resources\Images\Large Logo.jpg to C:\Users\User2\Pictures\Large Logo.jpg
Could not copy file: Access to the path 'C:\Users\User2\Pictures\' is denied

When I view the file in the Content Explorer there is this odd yellow/orange symbol on the file as shown in the screenshot below.
git-unkown-icon031620_big.PNG

Here is some additional info:
  • This file dates back nearly two years ago when our project was first checked into GitHub and has never been modified.
  • Neither I or the other tech writer (aka User2) is getting the error messages when we synchronize although we both see this symbol.
  • If you right-click on the files wit the symbol you get the Regenerate Captured Image option. However, performing this option does not get rid of the symbol
Any ideas on what might be causing this?

Thanks,
Brian
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Flare :flare: + Analyzer :analyzer: 2019, Capture :capture: 7.0, Mimic :mimic: 8.1
BrianAtInTouchHealth
Propeller Head
 
Posts: 30
Joined: Thu Dec 27, 2018 10:35 am
Location: Goleta (Santa Barbara County), CA

Re: Unknown orange symbol on file causing issues.

Postby Psider on Mon Mar 16, 2020 4:29 pm

It might be the External Resources icon:
https://help.madcapsoftware.com/flare20 ... -Files.htm
Psider
Propellus Maximus
 
Posts: 617
Joined: Wed Jul 06, 2011 1:32 am

Re: Unknown orange symbol on file causing issues.

Postby BrianAtInTouchHealth on Mon Mar 16, 2020 6:31 pm

Thank you! :D That was it.
Flare :flare: + Analyzer :analyzer: 2019, Capture :capture: 7.0, Mimic :mimic: 8.1
BrianAtInTouchHealth
Propeller Head
 
Posts: 30
Joined: Thu Dec 27, 2018 10:35 am
Location: Goleta (Santa Barbara County), CA


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