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Cannot connect to TFS after Windows 10 feature update.

PostPosted: Wed May 16, 2018 7:44 am
by kaygro
For the past day, I have not been able to connect to TFS through Flare no matter what I do.

I am able to connect to TFS both through Visual Studio and through a web browser.

Whenever I try to connect to TFS anywhere within Flare, I get the following error message:

Image

This is incredibly frustrating, because this error message isn't descriptive at all, and after much searching I can't find anyone who has gotten this error message either.

My guess is that this may have something to do with the latest Windows 10 feature update, but I really have no idea.

Has anyone else been having issues with this? Or can anyone point me in the direction of a solution? This is currently preventing me from doing any work.

Thank you.

EDIT: I'm running Flare 2017 r3 and TFS 2017.

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Wed May 16, 2018 11:43 am
by kaygro
I have confirmed that this is not an issue with the Windows 10 update as I have tried unsuccessfully to connect to TFS source control through Flare on a completely different machine that did not have the update installed. I still received the same error message.

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Wed May 16, 2018 2:56 pm
by kaygro
Okay, I was finally able to produce a different error message:

Image

Anyone have any clues? Thank you in advance for any ideas.

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Sun May 20, 2018 6:16 am
by RamonS
Since the login failed...can you connect to TFS using VisualStudio on that box using the exact same credentials? Did the password change?

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Mon Jun 11, 2018 4:07 pm
by lcence303
I just got the same error after installing the latest Windows 10 updates this morning. Did you ever find a solution?

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Tue Jun 12, 2018 10:44 am
by lcence303
Figured out my issue. My company had upgraded to TFS 2018 a month or so ago and I just needed to unbind and rebind to the new location. I hadn't gotten the error before this because they apparently left the old TFS instance intact, so the need to change the mapping wasn't obvious. I'd been checking in/out from the old location without even knowing it.

Re: Cannot connect to TFS after Windows 10 feature update.

PostPosted: Wed Jun 13, 2018 4:11 pm
by kaygro
It took a few weeks, but it turns out that I needed "a patch for Flare 2017 r3 which addresses the problem of being unable to connect/bind to TFS 2017 that has TLS 1.0 disabled", according to the MadCap Support person I worked with.

So, if you have Flare 2017 r3 and TFS 2017 and are having a similar issue, email MadCap Support and ask for this patch.