Projects not connecting to source control
Posted: Mon Aug 13, 2018 5:47 am
Hi. I've recently installed 2018 (14.0.6738) having previously been using 11.1.2. I currently have two Flare shortcuts from my desktop, one for 2018 and one for 11.1.2.
I have 10 projects bound to tfs which open perfectly fine when accessed via 11.1.2 but when I try and open five of them in 2018 they are showing as not being bound:
When I try to open these 5 I firstly get a Windows Security login screen for TFS.
I complete this with the correct login details but the window acts as if the credentials entered are incorrect.
I have no option but to cancel out of this login screen. The projects open without first querying source control and then show a 'Failed to connect to source control' message in the Messages box at the bottom of the screen.
I click on the Project Properties to check the source control settings and again get the Windows Security tfs login screen as before.
I click Cancel and get a Madcap flare 2018 message box stating 'Failed to load persistent dialog settings: Object reference not set to an instance of an object.
I click OK to this message and am shown the Project Properties dialog which contains no information for Source Control and a statement at the bottom 'Project is not bound to Source control', interestingly the 'Unbind Project' and 'Source Control' buttons are the only active buttons, why should 'Unbind Project' be active if the rest of the UI is telling me that the project is not bound to source control, it's as if the UI is getting confused.
If I click the 'Source Control' button, nothing happens.
I click 'Unbind Project' the UI changes and 'Bind Project' becomes active.
I click on 'Bind Project' and Flare seems to try and connect to the project file and copy files but after 10 minutes or so just seems to hang and I end up ending Flare 2018 via task manager.
I've tried the same procedure two or three times with one project and finally it bound in 2018 but the other four projects are still showing the 'Failed to connect' messages and I just can't get them to bind. Just to re-iterate these four projects still open fine when I access them via the 11.1.2 shortcut.
Any help on resolving this would be appreciated otherwise I will be forced to revert back to 11.1.2. Thank you.
I have 10 projects bound to tfs which open perfectly fine when accessed via 11.1.2 but when I try and open five of them in 2018 they are showing as not being bound:
When I try to open these 5 I firstly get a Windows Security login screen for TFS.
I complete this with the correct login details but the window acts as if the credentials entered are incorrect.
I have no option but to cancel out of this login screen. The projects open without first querying source control and then show a 'Failed to connect to source control' message in the Messages box at the bottom of the screen.
I click on the Project Properties to check the source control settings and again get the Windows Security tfs login screen as before.
I click Cancel and get a Madcap flare 2018 message box stating 'Failed to load persistent dialog settings: Object reference not set to an instance of an object.
I click OK to this message and am shown the Project Properties dialog which contains no information for Source Control and a statement at the bottom 'Project is not bound to Source control', interestingly the 'Unbind Project' and 'Source Control' buttons are the only active buttons, why should 'Unbind Project' be active if the rest of the UI is telling me that the project is not bound to source control, it's as if the UI is getting confused.
If I click the 'Source Control' button, nothing happens.
I click 'Unbind Project' the UI changes and 'Bind Project' becomes active.
I click on 'Bind Project' and Flare seems to try and connect to the project file and copy files but after 10 minutes or so just seems to hang and I end up ending Flare 2018 via task manager.
I've tried the same procedure two or three times with one project and finally it bound in 2018 but the other four projects are still showing the 'Failed to connect' messages and I just can't get them to bind. Just to re-iterate these four projects still open fine when I access them via the 11.1.2 shortcut.
Any help on resolving this would be appreciated otherwise I will be forced to revert back to 11.1.2. Thank you.