Publish failed: too many redirects or authentication replays

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Publish failed: too many redirects or authentication replays

Postby chuck_agari on Tue Dec 11, 2018 12:24 pm

I have a new HTML5 target, and I want to publish it to GitHub, like I have the HTML5 targets for the other 2 help systems.

I started by creating a new destination, and using one of the existing destinations as a template. I changed the destination directory, got all the credentials correct, but when I tried to publish, I got this error:

Publishing target [product_name]_Help...
Connecting...
Error occurred in LibGit2Sharp : too many redirects or authentication replays
Downloading log ...
Uploading changed files...
Uploading Data/HelpSystem.xml... succeeded.
Uploading Data/HelpSystem.js... succeeded.
Uploading Resources/Scripts/require.config.js... succeeded.
Uploading index.mcwebhelp... succeeded.
Removing old files...
Uploading log ...
Checking in: Data/HelpSystem.xml
Checking in: Data/HelpSystem.js
Checking in: Resources/Scripts/require.config.js
Checking in: index.mcwebhelp
Checking in: [product_name].4.log.zip
Source Control : too many redirects or authentication replays : Could not authenticate.too many redirects or authentication replays : Could not authenticate.
Publish failed: too many redirects or authentication replays : Could not authenticate.

I did a Google search and found nearly nothing, except for this one post here: https://www.google.com/url?sa=t&rct=j&q ... -6nZMWKLAz

I tried that. I deleted the destination I had made and created a new one, this one blank, and again entered all the correct information. Still the same error when I try to publish.

Now I last did this successfully with my other 2 targets on Oct. 24, and since have upgraded to r2 of Flare. Could the upgrade have broken this? Or is there another issue here?
chuck_agari
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Re: Publish failed: too many redirects or authentication rep

Postby chuck_agari on Wed Dec 12, 2018 4:59 pm

Hmmm...looks like this may have something to do with 2FA (two-factor authorization), which is pretty much standard procedure these days, especially for corporate and development apps.

According to MadCap support, "Two Factor Authenication is currently not supported in Flare."

Ugh

They did send instructions that purport how to get set up. However, these instructions say first to generate a token, and then bind a project to the repo. Nothing about an already-bound project.

The story continues......
chuck_agari
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Posts: 189
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Re: Publish failed: too many redirects or authentication rep

Postby BrianAtInTouchHealth on Fri Jan 11, 2019 11:32 am

chuck_agari,

Any luck with this issue? As documented here, I've been having similar issues.

Thanks,
Brian
Flare :flare: + Analyzer :analyzer: 2019, Capture :capture: 7.0, Mimic :mimic: 8.1
BrianAtInTouchHealth
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Re: Publish failed: too many redirects or authentication rep

Postby chuck_agari on Tue Jan 15, 2019 10:47 am

No. In fact, my whole connection to GitHub and the workflow that once worked seems to have become completely discombobulated. MadCap wants a "call," but I was out for the holidays, then in release crunch, so my ability to get their direct intervention has been postponed.
chuck_agari
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Re: Publish failed: too many redirects or authentication rep

Postby dkaflowitz on Fri Sep 06, 2019 7:22 am

I get the same error message. Has there been any resolution? I'm having enough trouble with Git without this issue.
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