Wanted: Technical author - UPDATED: POSITION NOW FILLED

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itauthor
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Wanted: Technical author - UPDATED: POSITION NOW FILLED

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UPDATE: THIS POSITION HAS NOW BEEN FILLED

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January 2011 - Memex Technology is urgently looking for a technical author to join our Documentation team, working within the Software Development Department.

Responsibilities include:
- Writing online help, user manuals/guides, training material and other technical documents for customers
- Updating existing documents to cover changes to the software
- Ensuring documents are technically correct and have been thoroughly reviewed and signed off before release
- Updating the documentation area of our intranet with new/revised documents
- Reviewing the work of other technical writers

Required skills and experience:
- At least two years' experience as a technical writer
- Experience working in a software development environment

Must be able to:
- Communicate well
- Find out from software developers how the software they are working on will work
- Find out from Product Management/Marketing/Support staff what customers' requirements are and how customers use the software
- Explain complex concepts in a coherent, straightforward manner

Must be:
- Willing to work flexibly and able to learn quickly
- Able to get the job done without supervision
- Open to new ideas and willing to change authoring tools and ways of working as required

Advantageous:
- Expertise using Madcap Flare
- Expertise using Adobe FrameMaker (especially structured FrameMaker)
- Experience creating training material and/or delivering training
- Experience of Web page authoring (HTML/CSS/JavaScript)
- Familiarity with basic UNIX commands and some experience using Solaris and/or Linux
- Familiarity with networked systems and client/server application architecture
- Knowledge of XML and structured documentation
- Programming knowledge/experience
- Design skills (e.g. using Adobe Illustrator, Visio, etc.)

If you are interested in this role and have the necessary skills/experience, send your CV and a covering note to alistair.christie@memex.com.
No agencies please.
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