Problem with conditions in table

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Leanne
Jr. Propeller Head
Posts: 8
Joined: Tue Apr 05, 2016 2:19 am

Problem with conditions in table

Post by Leanne »

Hi all,

I have an issue that I can't seem to solve myself.

I have a table in a snippet: one row is only applicable to one type of customers, so tagged with condition A, the second row is applicable to the other type of customer, so tagged with condition B. The header is applicable to both.
When placed in the relevant topics, I included and excluded the relevant conditions.

In the content explorer, everything is looking fine.

However, when I build my project, the row is not showing up for the topic tagged with condition A, but it is for the row tagged with condition B.

Any idea why this is and how I can solve it?

Thanks!
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paintedturtle
Propeller Head
Posts: 88
Joined: Wed May 25, 2016 3:35 pm

Re: Problem with conditions in table

Post by paintedturtle »

Hi Leanne,

Can you post your code that is showing up for both the snippet and the topic where the snippet is included? :)

Sarah
Technical Writer using and experimenting with Flare version 12.0.5991.
Leanne
Jr. Propeller Head
Posts: 8
Joined: Tue Apr 05, 2016 2:19 am

Re: Problem with conditions in table

Post by Leanne »

Of course! Here is the code:
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Leanne
Jr. Propeller Head
Posts: 8
Joined: Tue Apr 05, 2016 2:19 am

Re: Problem with conditions in table

Post by Leanne »

I just did some additional double checking, and it seems like everything tagged with one of the tags is not showing up anywhere. What Am I doing wrong?

My structure is as follows:

Snippet - containing all text, with marked parts for text that is customer group specific.
Topic A: containing snippet, in Snippet conditions marked that content with tag A should be included, and tag B should be excluded.
Topic B: containing snippet, in Snippet conditions marked that content with tag B should be included, and tag A should be excluded.

Everything with tag A is shown, nothing with tag B is shown.
NorthEast
Master Propellus Maximus
Posts: 6363
Joined: Mon Mar 05, 2007 8:33 am

Re: Problem with conditions in table

Post by NorthEast »

Have you double-checked the target Conditional Text tab settings, and made sure tag B isn't excluded?
Leanne
Jr. Propeller Head
Posts: 8
Joined: Tue Apr 05, 2016 2:19 am

Re: Problem with conditions in table

Post by Leanne »

Thank you Dave, that was it. I feel very blond now :oops:
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