MadCap:popup element displayed in Word, but not in PDF

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awinnefeld
Propeller Head
Posts: 32
Joined: Thu May 17, 2018 1:55 am
Location: Germany

MadCap:popup element displayed in Word, but not in PDF

Post by awinnefeld »

Please excuse me if this question has been answered before - I have just been using Flare for a couple of weeks, and I am still sometimes overwhelmed with both the program and the vastness of information here on the forums.

My company produces HTML help files in Madcap Flare V10 and uses these kinds of popups:

<MadCap:popup>
<MadCap:popupHead class="popupspot">
<img src="../Images/FlareIcon - Red.jpg" style="height: 15px;width: 15px;" width="15" height="15" border="0" class="img_2" />
</MadCap:popupHead>
<MadCap:popupBody class="popupBody_1">This is a function.</MadCap:popupBody>
</MadCap:popup> marks optional functions </p>

We produce Word docx files for our print output. There, the popup text will just be displayed next to the icon, no problem. However, I am currently working on a PDF target to replace the Word target, and I can't really get those popups to behave as they did in the Word output before. As it stands now, they are just not included in the PDF at all - neither the Icon, nor the popup text itself. To me as a Flare newbie, this seems to be a quirk of Word and/or PDF output - in the end, both should be using the same medium setting (i.e. "print") in the same style sheet, so where does the difference come from? Is there a way to display these in PDF output? Am I missing some obvious solution?

Many thanks in advance for your suggestions,
Alex
awinnefeld
Propeller Head
Posts: 32
Joined: Thu May 17, 2018 1:55 am
Location: Germany

Re: MadCap:popup element displayed in Word, but not in PDF

Post by awinnefeld »

Ok, I just realized that my description is not entirely correct. It is just the image in the <MadCap:popupHead> element that completely vanishes in the PDF output. The text in from <MadCap:popupBody> is there, it just does not seem to adhere to the CSS style sheet for some reason. I still can't figure out why the elements behave that way.
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