Not able to view webhelp mobile output

This forum is for all Flare issues related to the WebHelp Mobile target and skins
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anupamd
Jr. Propeller Head
Posts: 1
Joined: Thu Nov 11, 2010 8:40 pm

Not able to view webhelp mobile output

Post by anupamd »

HI All,

It is a bit weird but i am not able to see field level help contents generated for my project in the published environment. The output generated is a webhelp mobile output. I see blank IE window instead of my webhelp. Kindly suggest workarounds to fix this problem.

Thanks,
Anupam
NorthEast
Master Propellus Maximus
Posts: 6365
Joined: Mon Mar 05, 2007 8:33 am

Re: Not able to view webhelp mobile output

Post by NorthEast »

What are you opening in the output?

I know if you open the help Default.htm (you may use a different name) from the output folder, it'll then detect your browser and open Default.htm in either the Advanced or Basic folder.

If you're making a CSH call, note that the format you use is different to normal WebHelp; e.g.:
http://MyHelpSystem/<output file>?cshid=<ID>&searchQuery=<search string>&firstPick=<true/false>

For info on WebHelp mobile CSH calls, see the help:
Features > Context-Sensitive Help > CSH Calls for WebHelp Mobile > CSH Calls for WebHelp Mobile—Developers
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