Search not working - "No Topics Found"

This forum is for all Flare issues related to the Microsoft HTML Help target.
This target produces "CHM" files in the output.
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Omegginson1
Jr. Propeller Head
Posts: 5
Joined: Wed Sep 10, 2014 8:23 am

Search not working - "No Topics Found"

Post by Omegginson1 »

I have a new laptop and a new installation of MadCap Flare (version 10). The search facility in the CHM files I produce does not work, I get the message "No Topics Found".

I seem to remember having the issue when I first installed Flare on my previous laptop and registering a DLL solved the issue, unfortunately I cannot find the details.

I googled it and found that registering the itcc.dll file may help but unfortunately it didn't.

Has anyone else experienced the issue and how did you resolve it?

Thanks
Omegginson1
Jr. Propeller Head
Posts: 5
Joined: Wed Sep 10, 2014 8:23 am

Re: Search not working - "No Topics Found"

Post by Omegginson1 »

I have tried the following but still not working... :(

http://www.microsoft.com/en-us/download ... x?id=21138

http://kb.madcapsoftware.com/default.ht ... =OUTH1003F
wclass
Propellus Maximus
Posts: 1238
Joined: Mon Feb 27, 2006 5:56 am
Location: Melbourne, Australia

Re: Search not working - "No Topics Found"

Post by wclass »

Flare supplies a batch file to register this DLL.
On my machine it's installed in:
C:\Program Files (x86)\MadCap Software\MadCap Flare V10\Flare.app\Resources\Bin
and is called registerITCC.bat
Also in that folder is the dll itself called ITCC.dll

I have found you have to run it as administrator to get it to work. Right-click on the batch file and choose run as admin. If it's not there in the right-click menu then you might have to log in as an admin to do this.

(This might be in the links you posted, but the links don't work properly.)
Margaret Hassall - Melbourne
Omegginson1
Jr. Propeller Head
Posts: 5
Joined: Wed Sep 10, 2014 8:23 am

Re: Search not working - "No Topics Found"

Post by Omegginson1 »

I had actually fixed it..... but stupidly I hadn't recreated the chm file afterwards... I realised my mistake when I woke up this morning!!!
Richard Ferrell
Propellus Maximus
Posts: 840
Joined: Mon May 01, 2006 10:11 am
Location: Inside California

Re: Search not working - "No Topics Found"

Post by Richard Ferrell »

Richard Ferrell

Certified Madcap Trainer
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