Welcome to MadCap Pulse Server Forum

MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.

Welcome to MadCap Pulse Server Forum

Postby rob hollinger on Mon Mar 18, 2013 9:14 am

http://www.madcapsoftware.com/products/ ... rview.aspx
MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.

Please use this forum to discuss MadCap Pulse related topics.
Rob Hollinger
MadCap Software
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Re: Welcome to MadCap Pulse Server Forum

Postby Ineffable on Mon Mar 18, 2013 2:58 pm

I was able to install and launch Pulse server to demonstrate to my supervisor and a few potential customers. The only thing is that the trial expired 6 days, not 30, after the installation.

You can see for yourselves here: http://166.78.148.133/Pulse

But during those 6 wonderful days, it proved to be a potentially welcome addition to my company's documentation.

The main concern I have is that my Flare documentation is hidden behind a login. I don't want users to have to create yet another login to interact with Pulse. I was hoping to be able to export the user list from our Oracle database and import it into Pulse, thereby syncing the login/passwords. Once they logged in to view the documentation, they would automatically be authenticated with Pulse. As it stands, they'd be Guest users, which is read-only.

In the Pulse Admin, there is a user import selection, but the documentation and UI are not very clear as to what file/format the import file type is. When you press "Select file...", the filter defaults to *.*; I was hoping to get a clue by seeing if the filter defaulted to a known data import file type, to no avail.
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Re: Welcome to MadCap Pulse Server Forum

Postby rob hollinger on Tue Mar 19, 2013 11:37 am

Hello Ineffable.
MadCap just released an update to address the Trial/Subscription error messages. The instructions are posted here:
viewtopic.php?f=85&t=16706
You should receive an email outlining this also.

The import of users is done with a CSV file.
Here is a KB article explaining it:
http://kb.madcapsoftware.com/default_CSH.htm#GEN1005P
Rob Hollinger
MadCap Software
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Re: Welcome to MadCap Pulse Server Forum

Postby Ineffable on Tue Apr 02, 2013 3:18 pm

rob hollinger wrote:Hello Ineffable.
MadCap just released an update to address the Trial/Subscription error messages. The instructions are posted here:
viewtopic.php?f=85&t=16706
You should receive an email outlining this also.

The import of users is done with a CSV file.
Here is a KB article explaining it:
http://kb.madcapsoftware.com/default_CSH.htm#GEN1005P


Thanks. I got it to work.

And thanks for the link to that KB article. That will really help me when I go to our Oracle team to see if our user db can be exported in a manner that follows that schema. That will really make or break any potential for me deploying Pulse in our Flare help system. There is no way we will ask our current user base to create yet another login, especially after they have to login to get into the system in the first place. ("We know you just logged in, so why don't you login one more time!") :lol:
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