Epic fail again

MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.

Epic fail again

Postby chunkee on Wed Mar 18, 2015 7:18 am

Just so you Pulse Users know, the new Top Navigation feature is NOT NOT NOT NOT compatible with Pulse. Another SNAFU for those that purchased the expensive platform with so many features that are not compatible with their own products as well as ones that do not work.

Feedback from Madcap is non-existent as well as no follow-ups. I am already researching new platforms that actually work with one another.
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Re: Epic fail again

Postby rob hollinger on Wed Mar 18, 2015 12:13 pm

At this time, Pulse is not supported in the new Top-Pane output.
It is a major departure from the tri-pane paradigm for the Documentation industry and is frameless, SEO compatible without dynamically loaded content.
We will be gathering client feedback as well as looking how to incorporate Pulse or Socially enabled content into this new paradigm in future versions.
Rob Hollinger
MadCap Software
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Re: Epic fail again

Postby Steve Davies on Mon Jun 15, 2015 2:39 am

Thanks for the warning, Chunkee.
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Re: Epic fail again

Postby LeslieT on Tue Sep 22, 2015 7:41 am

Is anyone using another social collaboration tool?

I want to move to the Top-Nav design and possibly integrate with a social collaboration and metrics tool. Any suggestions are most welcome.
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Re: Epic fail again

Postby Shelley on Fri Nov 04, 2016 9:38 am

Has this been resolved yet?
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