Pulse Feedback Container not loading in IE

MadCap Pulse is the only documentation-centric social collaboration platform that enables technical authors to create a complete social layer around their documentation in order to connect, collaborate and share knowledge with authors, employees and customers.
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SJPfeilsticker
Jr. Propeller Head
Posts: 2
Joined: Fri Apr 18, 2014 2:29 pm

Pulse Feedback Container not loading in IE

Post by SJPfeilsticker »

Hi,

We just recently installed Pulse and are currently testing it. At this point, we are baffled as to why it works fairly well in Firefox, but not at all in Internet Explorer (tried IE8 and IE11). Has anyone seen this before? Any thoughts on what could be causing it?

Also, we've noticed that some pulse enabled content won't have the feedback container load either at the bottom of the screen. Any thoughts as to why? Is there a size restriction perhaps?

Any information is much appreciated

Thanks
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