Search in the form of questions not working

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Search in the form of questions not working

Postby parsonsv on Fri Feb 08, 2019 11:39 am

If a user searches for the following in the HTML5 help output, they get a number of results:

print a document

However, if they write it as a question, they get zero results:

how do I print a document

What is the trick to enable results when a user phrases their search in the form of a question?
parsonsv
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Re: Search in the form of questions not working

Postby SKamprowski on Mon Feb 11, 2019 7:03 am

Hello,

I assume it depends on type of your target. Please look whether you find a way to define a list of stop words.
Kind regards,
Sabine Kamprowski
DocToHelp MVP
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Re: Search in the form of questions not working

Postby Dave Lee on Wed Feb 13, 2019 1:33 am

MadCap's search will only show topics in the results that include all words (like a boolean 'and').

By default, the search doesn't include "stop words" (common words), so "do" and "I" would be ignored.
However, "how" isn't a stop word, so I presume your topic doesn't include that word.
https://help.madcapsoftware.com/flare20 ... -Words.htm

If people use natural language in MadCap's search (like they would in Google), then they'll probably get poorer results. In my projects, I use a custom search results page which includes tips on how best to use the search.
Dave Lee
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