In our HTML output we provide links to YouTube videos. Clicking a link prompts you to select a specific browser (message: "Please update your browser. Your browser isn't supported anymore...").
Naturally we would like the video to open in the preferred browser.
I raised this issue with MadCap support two years ago, and their response was this:
This point became moot after a while, as we stopped using links to external videos. And to be honest I did not really understand the explanation of the mechanism behind this.The hyperlinks open through the CHM viewer as it was designed to use Internet Explorer. Unfortunately as Internet Explorer has since been deprecated, this functionality extends to CHM outputs as well. This is not something that Flare changes, as it is performed by the viewer itself.
Management wants to use them again, and in a test were pretty agitated that the videos don't open in the preferred browser.
Can someone explain this please, and is there a workaround?