hash issue in web.config redirect

[pdenchfield]

Hi, our product has a "more info" link that customers can use to access a help topic. This link is a path-based URL to our old tripane output formatted similar to the following:
https://help.nintex.com/en-US/nwc/#fold ... lename.htm

Now that the help output is replaced with top-nav output, this URL is broken. Until the devs update the product link to use an ID instead of a path, we'd like to redirect through the web.config file. However, the web.config file for some reason won't process this URL as expected. redirect does not work with URLs that include hash symbols (#).

Looking for help redirecting a hashed URL. Is this a Flare issue?

Thanks!