Search results 'hanging'

This forum is for all Flare issues related to the HTML5, WebHelp, WebHelp Plus, and Adobe Air Targets

Search results 'hanging'

Postby CVigil on Wed May 16, 2018 1:47 pm

I'm having an issue where when I search certain terms after publishing in my software, they don't yield a result and instead the page just shows the spinner. The terms that it is doing this with are in my glossary, but not yet in a specific topic yet. My Search settings in my file does have "Include Glossary results" checked.

When I generate my MadCap output and view it locally, I do see my glossary results. My Glossary file is in the right location in Surround. I'm missing something here, just not sure what?
CVigil
Jr. Propeller Head
 
Posts: 4
Joined: Thu Sep 29, 2016 9:41 am

Re: Search results 'hanging'

Postby arkana on Mon May 13, 2019 1:49 am

Did you fix the problem? I also encountered this problem and is curious whether you found a fix for this.
Arthur Cui
Flare 2019
arkana
Propeller Head
 
Posts: 21
Joined: Wed Mar 14, 2018 11:10 pm


Return to Web-based Outputs

Who is online

Users browsing this forum: No registered users and 6 guests