Side navigation TOC behaviour inconsistent

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Side navigation TOC behaviour inconsistent

Postby blackline on Mon Jul 09, 2018 8:52 pm

Hi everyone,

I'm running Flare 2018 and am currently experimenting with the new HTML5 side navigation skin. My problem relates to differences I'm seeing in the side navigation TOC in the HTML5 output:

-- For the Web medium, the TOC entries all display as expected. And clicking a bold Level 1 'book' entry expands the category and also opens the linked topic (see example in Pic 1).

-- For Tablet and Mobile, Flare is adding a copy of every bold Level 1 'book' entry immediately below it, and it looks/behaves like an extra topic. Also, clicking a Level 1 entry only expands the category; it doesn't also open the linked topic (see example in Pic 2).

Other background info (in case it helps):
-- In my TOC file in Flare I renamed the Level 1 entry sample to include 'xxxxxxxxxxxxx' just so it was obvious where the text was coming from.
-- My Level 1 entries in my TOC file are each linked to an 'About ... ' topic (such as 'About distribution lists'). And the 'About ...' topics are also in the TOC file as standalone entries. (Yes, I'm aware that means they're linked twice.) But even when I remove an 'About ...' topic from the TOC file so there's only a link to it from the Level 1 entry, the display problem remains.

Why is Flare duplicating the Level 1 entry in the Tablet/Mobile TOC view while the Web TOC is fine? Any suggestions? Buggy behaviour?

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Jr. Propeller Head
Posts: 9
Joined: Wed Jan 14, 2015 3:06 pm

Re: Side navigation TOC behaviour inconsistent

Postby Jeanne_W on Fri Oct 05, 2018 9:29 am

I'm having the same issue and just opened a support ticket. Apparently this is the behavior in top navigation layout, where the 1st-level heading only opens up the menu and doesn't link anywhere. What's weird is that the TOC pane in a wide window displays as expected. It's only the tree slide-out menu in tablet and mobile mode that's affected. I'm waiting to hear back from MadCap. This should be configurable! Sorry I'm not more helpful at this point.

Propeller Head
Posts: 13
Joined: Mon Jun 27, 2016 11:50 pm

Re: Side navigation TOC behaviour inconsistent

Postby Psider on Sun Oct 07, 2018 5:13 pm

I think it's this way because on a phone you typically wouldn't have the help display next to the toc menu. You'd only see the TOC taking up the whole screen, therefore you can't have the expando link directly to a topic, or you'd never be able to get to the sub-topics. (But I hate that behaviour on tablets where there's typically enough space to show at least part of the topic).
Propellus Maximus
Posts: 619
Joined: Wed Jul 06, 2011 1:32 am

Re: Side navigation TOC behaviour inconsistent

Postby arkana on Tue Apr 23, 2019 11:23 pm

Hi Elizabeth,

Have you found a workaround for this? I also have this problem.
Arthur Cui
Flare 2019
Propeller Head
Posts: 22
Joined: Wed Mar 14, 2018 11:10 pm

Re: Side navigation TOC behaviour inconsistent

Postby rogersm on Mon Mar 02, 2020 8:32 am

Am also wondering if there is a workaround for this?
Propeller Head
Posts: 76
Joined: Fri Nov 07, 2014 4:29 am

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