The issue I'm having has been with support for a couple of weeks now but we're not really making headway. There is some misunderstanding of the issue that I haven't really been able to make clear to them - I'll try to do better here.
Let's take a section of the HTML. This is how it appears in Madcap Flare:
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<p><a href="http://www.pdf995.com/samples/pdf.pdf" target="_blank">This is a PDF link</a></p>
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<p><a href="http://www.pdf995.com/samples/pdf.pdf" target="_blank">This is a PDF link</a></p>
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<p><a href="http://www.pdf995.com/samples/pdf.pdf" target="_blank" style="color: blue;font-family: Arial;text-decoration: underline;text-decoration-blink: false;font-weight: normal;">This is a PDF link</a></p>
I then publish to Salesforce using the plugin. The article is generated and looks good. However, this <a> tag is nowhere to be seen.
If I look at the source HTML for the generated article in Salesforce, I just see:
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<p></p>
Now if I manually copy-paste either of the above <a> tag samples into the source HTML of that Salesforce article, it works fine.
So the <a> tags work fine if I manually enter them but they disappear when the clean xhtml is imported and published to Salesforce.
I'm not entirely sure what else I can test or what my next steps should be. I appreciate any input - thank you in advance.